At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.
Hybrid work
This hybrid position requires three days per week in our Austin or Denver office.
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Austin Ankara, Dublin, and Melbourne. This hybrid position requires three days per week in the office at the nearest hub. Learn more about us on our company page.
About youYou’re an analytical, collaborative and creative problem-solver who can confidently dive into data and details. You have a high degree of organization, accuracy and critical thinking ability. You thrive in dynamic environments where you can support building systems, processes, and tools to create best-in-class experiences. You love influencing a company’s growth journey, enabling our go-to-market teams to efficiently generate revenue and scale.
About this roleThe person in this role will manage sales compensation administration & special projects within the sales operations organization. The ideal candidate will require a strong understanding of SaaS compensation models and Incentive Compensation Management tools (ICMs). This person must be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. This person thrives in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Sr Manager Sales Compensation.
What you'll be doingAdminister sales compensation for a dynamic sales & customer success organization
Implement Changes as prescribed in Commission tool
Assist in annual global compensation plan strategy, policies, analysis and documentation
Track attainment across the sales & customer success teams, including on-going Performance analysis
Analyze sales performance results and make recommendations to Key Stakeholders
Manage distribution & acknowledgement of compensation plans & quotas
Provide visibility into plan/quota/attainment as well as payout information
Work closely with key stakeholders for governance on inquiries, adjustments & exceptions
Establish yourself as a cross functional resource to identify, design and implement business processes that increase sales productivity and processing efficiency
3-5+ years of experience in Sales Compensation, Total Rewards, Sales Operations and/or Finance
Experience in SaaS B2B organizations
Experience with ICMs (i.e., Spiff, Callidus, CaptivateIQ, Xactly, etc.); Spiff experience is preferred. Spiff University completion highly preferred.
High degree of proficiency with SFDC
High degree of proficiency with Spreadsheets (sumifs, index/match, vlookup, etc.)
Excellent Customer Service skills
Experience working with Key Stakeholders such as HR, Finance, Legal, Executives
Sales Compensation Management: Administering and managing global sales compensation plans, including setup, processing, and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR, NRR, Expansion/Upsell, New Business recurring revenue.
Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams, using tools like Salesforce and spreadsheets for detailed performance insights.
Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR, Finance, Legal, Executives) for policy governance, managing inquiries, and handling adjustments.
Process Optimization & Cross-Functional Collaboration: Ability to identify, design, and implement business processes that improve sales productivity and efficiency across multiple functions.
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at UdemyWe aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with UOur benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Top Skills
Similar Jobs at Udemy
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
