Senior Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Park Lane and Hampshire is looking to recruit a Senior Sales Manager who shares a passion for service excellence and who infuses enthusiasm into everything they do. This position manages a team and reports to the Senior Director of Sales for the both properties.

Your role:

As a Senior Sales Manager you are responsible for the development of the North America market for the Four Seasons London at Park Lane and Four Seasons Hampshire hotels with the focus being on capturing and growing market share from high end leisure agencies and Preferred Partners. Assigned markets may change due to business demands.

What you will do:

• Develop and maintain strong business relationships with Corporate and Travel Industry clients

• To research new market opportunities and develop strategies to penetrate companies/organisations likely to produce business for the hotel

• To adhere to the Sales and Marketing minimum operating standards

• To invite potential clients to tour the property and conduct individual tours, highlighting the facilities and services.

• To represent the hotel at travel trade or business functions as required

• Set key performance indicators for the team, monitor and coach performance accordingly

Preferred Qualifications and Skills:

• A minimum of 5 years of experience in a senior sales role within luxury hospitality, with a proven track record of driving revenue growth.

• Strong existing client base and relationships within the North American travel market, particularly with high-end leisure agencies and Preferred Partners.

• Experience working within a cluster model is highly desirable.

• Exceptional leadership and interpersonal skills, with the ability to manage, mentor, and develop a team.

• Strong business acumen with the ability to identify market trends and implement effective sales strategies.

• Highly organized, results-driven, and adaptable to the evolving needs of the business.

• Willingness to travel frequently to key markets as needed.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• Highly competitive remuneration package.

• Excellent Training and Career Development opportunities.

• Complimentary accommodation at other Four Seasons Hotels and Resorts.

• Dry cleaning and meals on duty.

• Fruits, coffee/tea and ice cream available throughout the day.

• Opportunities to build a successful career with global potential.

• Season Ticket Loan & Cycle to work scheme.

• Medical:  Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.

• Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access to Wagestream – a salary advance benefit.

• Employee Recognition Programmes and many many more!

We look forward to receiving your application!