Senior Sales Executive, Human Factors

JOB DESCRIPTION

• This role is 100% remote, preferably based in Concord, MA or Chicago, Il
• Serve as primary point of contact for specialty Human Factors advisory services throughout sales cycle, from initial contact through project scoping and contract execution
• Understand specific customer needs, articulate Emergo by UL's value proposition in client presentations and proposals and manage client interactions to close sales
• Meet or exceed quarterly and annual sales quotas. Work closely with subject matter experts to craft customized advisory service solutions that deliver value and address customer needs
• Develop sales pipeline via proactive outreach and networking
• Provide regular sales forecasts.
• Build trust and engage with customers to identify their specific needs and pain points, e.g. understanding the opportunities surrounding Human Factors in customer's product development process, and integrating HF solutions in key steps
• Contribute to the development of marketing strategy and tactics for Human Factors business, including but not limited to identifying key industry events at which to represent the team.
• Proactively look to engage the broader UL account plan and provide awareness to account managers of Human Factors opportunities with key customers
• Make connections and builds trusted advisor status with relevant account owners
• Advise Human Factors business leadership on evolving customer needs, pain points, and industry trends to help inform future offerings
• Maintain ongoing plan to prioritize portfolio of target accounts and maintain relationships throughout the year
• Gain Human Factors knowledge quickly, including completing eight-module internal training program and maintaining knowledge base around Human Factors best practices; uses technical credibility to build relationships with buyers and customer's procurement organization
• Proactively identify and target key customers for needs discovery and opportunity identification for Human Factors
• Support smooth hand-off of new projects to subject matter expert project teams; proactively follows up with customers on satisfaction and additional HF support needs
• Interface with internal stakeholders to enable customer on-boarding activities with supporting departments, i.e., legal, credit, quality
• Attend trade shows and conferences as required

QUALIFICATIONS

• Bachelor's and/or graduate degree, in business, human factors engineering, biomedical engineering, life science or related field
• 5+ years of consultative sales experience
• Proven ability to meet and exceed sales targets (minimum $3 million/year)
• Medical device and/or life science industry experience required
• Human Factors Engineering knowledge and experience preferrable
• Business acumen and deep understanding of business sales processes
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
• Ability to travel including client visits and working at trade shows, up to 30%

What we offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $164,325-$219,100, which includes a base salary of $93,900-$125,200. and 100% on-target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 75% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 416/2026.
Learn More:
Curious? To learn more about us and the work we do, visit www.UL.com
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