Senior RFP Specialist

We’re changing the way people connect to social care. 

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. 

Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview: The Sr. RFP Specialist will be a vital member of the proposal response team within the Sales Department at findhelp. This role requires exceptional project and people management experience, along with extensive experience in writing RFPs, managing tight deadlines, and working independently. The Sr. RFP Specialist will be responsible for preparing proposals for both the public and private sector, incorporating strategic approaches to effectively meet RFP objectives.

Responsibilities and Duties:

• Act as a liaison with internal and external teams to collaborate on RFP responses.  
• Write and proof standard sections of the proposal, track completion of proposal sections, and prepare all needed communication and documents for proposal submission.
• Support leadership in editing responses to ensure messaging is accurate, updated, and strategically aligned. 
• Complete and answer proposal questions ensuring accurate content and standard formatting, while meeting internal and external deadlines.
• Support refining of  “Content Library” for use by our RFP Team and other findhelp teams
• Assist Sales with non-RFP questionnaires and prospect proposals, as needed.
• Monitor RFP opportunities, as needed.
• Ensure all proposal documents meet company standards and align with company objectives.
• Identify areas for process improvement within the RFP response workflow and implement enhancements.

Qualifications

• Superior writing skills, including significant RFP writing experience, preferably with government proposal experience.
• 4+ years’ experience in B2B proposal writing and project management.
• BA/BS degree or equivalent experience.
• Experience with technology and able to learn new technologies quickly (ideally familiar with SaaS application support requirements).
• Positive and service-oriented with a strong desire to make the world a better place for people in need.
• Superior project management skills.
• Self-starter who is comfortable working collaboratively and independently.
• Ability to prioritize, multi-task, and perform effectively under pressure.
• Comfortable with change; as a fast-growing company, change is a constant.

Physical demands and work environment

• This job is based on-site in Madison WI; Austin, TX; or Denver, CO.
• This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed.   
• Limited travel may be required

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado

Perks at Findhelp 

•401k & stock options 

•Free food and onsite gym at our Austin HQ 

•Paid parental leave

•Competitive PTO & 10 paid holidays

•Health, dental, and vision insurance

•Dog-friendly office in Austin HQ

•24/7 access to telemedicine and counseling

•Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

•Culture Committee 

•Leadership Development Training

•Paid Volunteering Time