The Senior Revenue Operations Manager will serve as a strategic partner to the Enterprise revenue teams, utilizing data and strategic planning to optimize team efficiency and drive customer success.
Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?
About the Team
The Revenue team's mission at Clari is to lead the company and the market by selling the only platform purpose-built to run revenue. Our team's purview spans all things revenue — operations, new logos, enablement, programs, and sales engineering. We're responsible not just for creating and closing high-velocity pipelines, but also the programs and training that help turn pipelines into revenue.
About the Role
Clari is hiring a Senior Revenue Operations Manager to support our Enterprise revenue organization. We are hyper-focused on maintaining industry-leading Net Dollar Retention metrics to help our customers make the most of Clari for their revenue goals and provide a world-class customer experience.
This role is perfect for someone who’s passionate about customer success and skilled at using data and strategic planning to drive growth and improve team efficiency. Strong data modeling skills, experience with SFDC and GTM tools, and the ability to turn insights into action are essential.
This is a fully remote opportunity and can be worked from any location in the United States.
Responsibilities
- Operate as the strategic partner to Clari’s Enterprise revenue teams
- Deliver proactive data and metrics via multiple platforms to provide actionable insights to the Customer Success team and leadership. They will keep a keen eye on CSAT, Customer Health, Usage, Adoption, Retention, and customer engagement
- Assist in the technology stack architecture to connect various data sources and expose key insights to the team
- Leverage data from within a diverse set of tools including SFDC, Pendo, Snowflake, etc. to architect a clean and connected flow of information between various tools
- Partner with our Analytics and Data Engineering teams to improve the revenue team’s usage of Customer Data. Refine, enhance, and build metrics supporting customer targeting
- Partner with our Customer Success and Sales Engineering Program Managers to implement, measure, and enhance new programs and initiatives
- Assist in FY Planning efforts including territory creation and balancing, budgeting and hiring plans, quota setting, and resource planning
Qualifications
- 7+ years of related Rev Ops/Sales Ops experience working within a high-growth SaaS company
- Salesforce experience, particularly with accounts, opportunities, and contacts
- High-proficiency with Excel/Google sheets including the ability to pull and organize data and build analysis via pivots and models
- Experience with development of BI tool dashboards (e.g., Thoughtspot, Tableau)
- Able to adopt existing processes, refine processes, and build processes from scratch
Perks and Benefits @ Clari
- Remote-first with opportunities to work and celebrate in person
- Medical, dental, vision, short & long-term disability, Life insurance, and EAP
- Mental health support provided by Modern Health
- Pre-IPO stock options
- Well-being and professional development stipends
- Retirement 401(k) plan
- 100% paid parental leave, plus fertility and family planning support provided by Maven
- Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
- Focus on culture: Charitable giving match, plus in-person and virtual events
It is Clari’s intent to pay all Clarians competitive wages and salaries that are motivational, fair, and equitable. The goal of Clari’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay and grow at Clari.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to specific work location, skill set, depth of experience, education and certifications.
The salary range for this position is $125,000 to $185,000. The compensation package for this position also includes stock options and company-paid benefits, including well-being and professional development stipends.
#BI-Remote
#LI-Remote
You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.
Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!
At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you.
Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site.
Top Skills
Excel
Google Sheets
Pendo
Salesforce
Snowflake
Tableau
Thoughtspot
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