Senior Release Operations Engineer

Thank you for considering Progyny!

Progyny's mission puts our technology platform in the enviable position of having a very clear value: directly supporting the family building journey of millions of individuals. The Release Operations role directly supports this through assurance of consistent alignment of stakeholders' expectations into the release of features that further this mission, as well as acting as additional assurance and coordination of our quality and compliance obligations.

Success in this role will be measured against the following objectives:

• Measurable improvement and maintained consistency in our validation and signoff for release of new capabilities into production usage

• Consistent alignment and assurance of stakeholders’ readiness to sell, service, and support new released features

What you’ll do…

• Development of release/change management practice function including coordinated design with SDLC/PDLC stakeholders and process education to release participants

• Participates in Change Advisory activities to ensure release coordination needs are satisfied/known by impacted delivery teams and stakeholders

• Leads and coordinates release Go/No-Go signoff and readiness review activities, including development of release notes and asset versioning

• Coordination of release schedule and attendees / escalation contact readiness for release event activities

• Coordination of launch notifications to distributed internal & external stakeholders, with change window coordination for potential user acceptance testing activities

• Ensures that post-launch validation functions are completed with delivery team stakeholders and incorporates

About you…

• 5+ years working in a relevant release / change management function in a moderate-to-large software delivery environment

• Experience in healthcare software product development and release & compliance considerations is a must

• Familiarity in source control management models, git-based peer review processes and approvals, and general CI/CD processes

• Experience in Change Risk Management models as applied to enacting Go/No-Go decisions and change exception and validation methods

• Proven experience working in a cross-disciplinary role with responsibilities for communication & coordination across multiple organizations/teams including non-engineering groups (client success, operations, etc.)

• Experience in influencing and adapting software development processes to release management needs with specific emphasis on quality assurance, DevOps/cloud engineering, and various software engineering discipline domains (web/mobile, data, APIs, etc.)

Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.  

About Progyny:   

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. 

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.  

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.  

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. 

Our perks:  

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group 

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family  

• Free in-person, virtual and text-based mental health and wellness support  

• Paid time off, including vacation, sick leave, personal days and summer flex time  

• Company equity  

• Bonus program  

• 401(k) plan with company match

• Access to on-demand legal and financial advice   

• Learning and development programs to help you grow professionally and a mentorship program

• Company social events to include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office 

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $135,000 - $145,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.   

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. 

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to [email protected]. 

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