Senior QA Engineer

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 70+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We’re expanding our QA Engineering team, and this role will provide an opportunity to have a significant impact on the product, as well as help shape the quality practice at Topline Pro for years to come. Come help us scale to the next level!

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

⚡ What you'll do

• Own the end-to-end quality assurance process for our product, ensuring a smooth and seamless experience for service pros using our platform.

• Develop, maintain, and execute manual and automated test plans for new and existing features.

• Collaborate with engineers, product managers, and designers to understand feature requirements and user stories to build out comprehensive test coverage.

• Identify, log, and track bugs across the system, working closely with the engineering team to resolve issues efficiently.

• Participate in the product lifecycle from concept through deployment, contributing feedback to drive continuous improvement.

🎯 What we’re looking for

• 6+ years experience in a QA or software testing role.

• Hands-on experience with automated testing frameworks (e.g., Selenium, Cypress, Playwright).

• Solid understanding of manual testing techniques and exploratory testing for web applications.

• Experience testing RESTful APIs, end-to-end workflows, and integrations.

• Preferred experience with CI/CD pipelines, ensuring quality checks are automated in the deployment process.

• Familiarity with bug tracking tools (e.g., JIRA, Linear) and experience in reporting and managing issues.

• Experience in Agile Scrum environments with a commitment to continuous improvement.

• A team player who enjoys working closely with others to identify and resolve issues.

• Interest or experience in team leadership

• A detail-oriented person who enjoys investigating bugs and finding edge cases.

• Someone who thrives in a fast-paced startup environment and can pivot quickly as priorities shift.

🙌 What we offer

• Competitive cash compensation $110k-$130k + equity package

• Work 4-days / week in office in downtown Boston, 1 day flexible from home

• Full Medical, Dental and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros