Senior Project & Product Manager

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Lead and motivate diverse teams to deliver digital projects in a fast-paced environment
• Manage project scope, timeline, budget, risks, dependencies, and deliverables
• Ensure on-time, on-budget delivery while maintaining a high level of client and internal satisfaction
• Proactively monitor and report on scope changes, budget usage, and timeline risks
• Provide weekly project status updates with transparency on budget, schedule, scope, risks, and dependencies
• Build strong client relationships and serve as the primary point of contact for project delivery
• Facilitate effective meetings with clear agendas, discussions, and actionable next steps
• Foster collaboration within project teams, resolving conflicts productively and supporting team success
• Communicate effectively (written and verbal) across disciplines and seniority levels, adapting style to different audiences
• Partner with Client Services and Business Development to scope, size, and solution new opportunities
• Work with clients and product owners to translate business goals into working solutions
• Leverage tools like OpenAir and Jira to track resources, monitor progress, and provide accurate reporting
• Develop domain expertise in client industries to drive meaningful results
• Contribute to the improvement of project management processes, deliverables, and standards
• Report to the Program Director and support initiatives to improve delivery efficiency
• Continue professional growth by developing new skills, tools, and techniques

Preferred Qualifications

• 5+ years of project management experience of progressively increasing responsibility with at least 1-2 years of Agile experience a plus.
• 5+ years of experience working as a consultant or in an agency as a project manager
• Exposure to a wide variety of management techniques including Scrum, Agile, and/or Waterfall
• Worked with multiple teams simultaneously, consisting of 4 to 8 people
• Managed distributed or remote team members
• Experience delivering large digital-related projects ($1MM+, 9+ months)
• In-depth understanding of the digital development process and technologies 
• Proven organizational skills and focused attention to detail
• Experience in both Confluence / JIRA or equivalent tools for software development
• Experience/proficiency in SmartSheets a plus
• Experience with CMS platforms (Adobe Experience Manager, Drupal), eCommerce platforms (Magento, Shopify), and Google Analytics a plus
• CSM and PMP certifications are a plus
• Experience working in regulated environments such as financial services, pharmaceutical, healthcare, and experience with policies such as Sarbanes-Oxley, PCI, and/or CAN-SPAM a plus