Senior Program Manager

Hybrid role based in our Boston office.

Gradient AI:     

Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have recently raised a $56M “C” round from top Insurtech investors to continue fueling our growth. Our software-as-a-service platform provides bias-free, data-driven insights, enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets.   

About the role:  

We are looking for a Senior Program Manager to join our product team. This person will help develop processes and strategies to plan, manage, and execute major product development projects and engagements. They will also work with our largest clients to run projects and ensure we are meeting goals and providing results.  This individual should thrive in uncharted territory, taking the lead in defining processes and creating a 'playbook' to guide future projects. They must be comfortable tackling challenges and developing solutions without relying on existing frameworks or established methods. Gradient AI is headquartered in Boston and the preferred candidate is local.

Key Responsibilities:  

• Create the standardization and process for our large projects   
• Manage project schedules, identify risks, and clearly communicate updates or bottlenecks to project stakeholders  
• Work cross functionally with client services, sales, marketing, and engineering   
• Work with our enterprise level clients to ensure we are tracking go live on time and without any issues 
• Be comfortable defining brand-new processes to set up organization for future success 

Requirements:  

• 10-15 years of project management experience  
• A strong process improvement background  
• PMP or similar certification
• Experience using common project management tools like Asana, MS Project, Jira, and Smartsheet 
• Strong communication skills with internal and external stakeholders  
• High attention to detail and ability to stay organized with multiple responsibilities 
• Working in the insurance industry is a plus  

What We Offer:   

• A fun, team-oriented startup culture.   
• Generous stock options - we all get to own a piece of what we’re building.  
• Unlimited vacation days.  
• Flexible schedule that supports working from home.  
• Full benefits package including medical, dental, vision, 401k, and more.  
• Paid parental leave. 
• Ample opportunities to learn and take on new responsibilities.   

We are an equal opportunity employer.