Senior Project Manager, IRT System Design (Client-Dedicated)

Interactive Response Technology (IRT) System Design

The main purpose of this role is to write the requirements of the assigned IRT studies and manage the implementation in a way that ensures all patients get treated with the right study drug as per the Sponsor’s study protocol. This is a highly consultative position in which the PM needs to utilize their Cenduit IRT knowledge to ensure a successful system build.

Responsibilities

Requirements (40%)

• Analyze the protocol and discuss the system needs with the client
• Consult the client in the best way to setup an IRT system for their study
• Author the user requirement documents and review with the client study team and internal teams
• Review other project documentation to support the development of new CIRT projects for strategic internal and external initiatives

Project Management (20%)

• Manage the study timelines and ensure study gets delivered before First Patient In (FPI)
• Manage and coordinate all technical and service aspects of complex projects and strategic programs
• Review scope against initial proposal and manage needed budget changes
• Check progress of all deliverables and ensure internal teams get support as needed
• Perform system quality review (SQR) with Technical Operation team after the study is programmed and demo the system to the client

User Acceptance Testing (20%)

• Perform internal user acceptance testing with the Technical Operations team and the technical PM team after study is validated
• Manage the UAT activities with the technical PM team based on the client needs
• Actively support client and clarify client’s questions during the UAT

Other tasks (20%)

• Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
• Manage system change requests for protocol amendments or strategic initiatives
• Provide detailed handover training of the study and system to the Client Services PM
• Provide peer-level training, mentoring of new hires and Jr. PM Staff, along with the creation and delivery of formal technical training sessions
• May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; support both client and qualification audits; and present at trade shows.
• Partner with other managers cross-functionally to develop and implement business process improvements
• Provide input into the writing and review of Standard Operating Procedures (SOPs or CSOPs)
• Provide design input to the Proposals Group related to new work/solutions or complex system changes
• Help provide solutions to problems/issues raised by junior staff
• Other related duties as required by business need

Requirements

Education & Experience

• Bachelor's degree or equivalent combination of education, training and experience
• 3+ years of IRT project management experience required
• 6+ years of project management experience preferred

Skills & Competencies

• Strong customer service ethic, always providing excellent service to both internal and external ‘clients’
• Established acumen in working with external clients
• Accountable to perform tasks on-time and with high quality
• Established high-level IRT technical aptitude (consultative-level expertise for System Design role)
• Excellent written and verbal communication skills
• Strong team player with ability to work independently
• Solid organizational skills including attention to detail and multi-tasking skills
• Good problem solving and analytical skills
• Strong IT skills and working knowledge of Microsoft Office

Additional Information

• This role will require extensive use of the keyboard and therefore repetitive motion of the fingers and will involve sitting for extended periods of time.
• Travel up to 30% might be required

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe