Senior Product Manager

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 70+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston office to lead a core, agentic marketing product. This person will own the roadmap and buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

⚡ What you'll do

In this role, you will:

• Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love

• Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before

• Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success

• Deeply understand our customers through continuous user research and collaboration across the business

• Effectively communicate and document progress + learnings across the organization

• Report directly to the Chief Product Officer and work with leadership to define product strategy

🎯 What we’re looking for

• Experience: Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices. Experience building AI-powered products is a plus.

• User-centric: Passionate about creating great user experiences and products our customers love

• Ambitious: Desire to invent new features that change the game for our customers and deliver incredible business impact

• Data-driven: Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable

• Resourceful: Willing to get scrappy to validate concepts and deliver results in an early stage environment

• Clear communicator: Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment

🙌 What we offer

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Company-paid Wellhub membership for fitness and wellness

• Dinner covered with Uber Eats + a stocked kitchen to keep you fuele

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

• Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta