Senior Product Manager

Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees.

We are using AI to unlock the $1.1 Trillion in vehicle equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings.

Yendo Credit Cards have similar APRs to those issued for prime borrowers with no hidden fees or overdraft charges and help build their customers' credit score. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers.

As a Product Manager, you’ll help shape the future of Yendo’s cardholder experience driving innovative solutions, experimenting with bold ideas, and creating new opportunities to engage and re-engage them. You’ll be responsible for identifying new opportunities to promote on-time payments, enabling self-service, and building long-term relationships with our cardholders to drive loyalty and increase their lifetime value. You’ll define, evolve, and execute on a product strategy, leveraging both quantitative and qualitative insights to hit key KPIs as defined in collaboration with your primary stakeholders, Operations, Partnerships, Credit, and Compliance. Your roadmap will balance experimentation with platform improvements, leveraging your partners to ideate and solve complex problems through creative solutions.

You’ll thrive in a fast-paced, high-growth environment where things move quickly and can turn on a dime. You’ll challenge assumptions, act with urgency, and deliver meaningful results for both our customers and the company.

• Establishes a holistic user-centered, data-driven strategy in alignment with leadership to inform and support growth.

• Balances big-picture thinking with an iterative and tactical product approach to develop a comprehensive product roadmap.

• Work closely with Operations, Partnerships, Credit, and Compliance stakeholders as well as engineering and design teams to ensure an efficient, collaborative, and high-impact product development process with a focus on continuous discovery and quick-hit learnings.

• Generate and monitor KPIs to support data-driven decisions behind product and feature development.

• Conduct both quantitative & qualitative user research to gather necessary data to support and prioritize effective, innovative product enhancements.

• Create, launch and evaluate A/B tests to optimize the onboarding experience. Coordinating launch plans with stakeholders to ensure smooth roll outs.

• Advocate for the user and bring both user and product insights to company-wide business decisions.

• Foster a transparent and collaborative working environment, communicating critical information to stakeholders clearly and effectively.

• 7+ years of experience in consumer-facing fintech product management or a similar role, ideally in high-growth tech environments.

• Expertise in payments and loyalty programs for financial services.

• A bias for action and a relentless drive to deliver measurable results. You’re a builder who thrives in ambiguity and loves to innovate.

• A proven track record of driving growth through experimentation, data-driven decision-making, and cross-functional collaboration.

• Deep experience with A/B testing, user research, opportunity solution trees, and iterative product development.

• Strong analytical skills and a knack for turning insights into actionable strategies.

• Exceptional communication skills and the ability to influence stakeholders across all levels of the organization.

• A customer-first mindset with a passion for solving real-world problems.

🤝 You can make a real impact in the lives of our customers.

💳 100 million Americans lack access to sustainable credit and are forced to use predatory loans like Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan.

👨‍💼 Our executive team previously built a business that scaled to $100M ARR and has extensive experience in collateralized lending in under-developed credit markets.

🧠 We are backed by leading VCs, accomplished entrepreneurs, respected philanthropists, and founders from across the U.S. Our backers are the minds and investors behind the success of the Apple Card, Brex, Dave, Scribd, Parse, Canva, Robinhood, Flexport, Gusto, Reddit, Notion, LinkedIn, among others.

Stage: Series B

Yendo is based in Dallas, Texas with a nationwide team. This role is remote or in our office in the Deep Ellum area of Dallas.

💰Competitive Compensation

📈Equity

🍎Insurance

📊 401K

🏝Unlimited PTO

1. Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them.

2. Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood.

3. Diverse perspectives, stronger outcomes - We serve diverse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success.

4. Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact.

5. Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers.

6. Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success.