Senior Product Manager

Why Wellthy is for you!

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones.

We're building that world with an exceptional team dedicated to helping people and families manage, navigate, and access quality care—with a strong emphasis on complex care. This often includes senior care, childcare, backup care and support for individuals with chronic conditions.

At Wellthy, we merge unparalleled care expertise with agile, tech-powered product. We partner with leading companies—including more than 35 Fortune 500 companies—to support the care needs of their workforces globally. We also collaborate with health plans to provide comprehensive care support for their members.

We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us.    

As our Sr. Product Manager, you will work in a management capacity to shape the future of our backup care experience. You will build features to better support our caregiving members, enable our Care Team to more efficiently deliver a world-class experience, and showcase the value of our service to clients. You will lead efforts around product vision, prioritization, and scoping. 

You will report directly to the Chief Experience Officer

To be successful in this role:

• Builder Mindset – Thrives on creating and scaling products from the ground up, leveraging technology to drive innovation and efficiency.
• Drive Strategic Impact & Execution – Lead high-impact, ambiguous projects aligned with company-level goals, ensuring consistent delivery against the roadmap.
• Ownership & Decision-Making – Make sound decisions, engage the right stakeholders, and lead with clarity while maintaining strong accountability across product areas (e.g., documentation, marketing, sales enablement).
• Vision & Cross-Functional Collaboration – Communicate a clear product vision, align teams on feature requirements, and drive execution across operations, finance, design, and engineering.
• User-Centered Development – Conduct user interviews, usability testing, and optimize member experiences for seamless discovery, booking, and reimbursement.
• Compliance & Workflow Optimization – Design scalable processes for provider vetting, background checks, and regulatory compliance while automating manual tasks.
• Data-Driven Decision Making – Establish and track KPIs, leveraging insights to drive continuous improvement and product enhancements.
• Ecosystem & Integration Growth – Develop partnerships and integrations with care networks, providers, and third-party services to expand capabilities.
• Security & Compliance Leadership – Ensure best-in-class security and regulatory compliance for provider and member data.

Qualifications

• 5+ years of product management experience in marketplace, care coordination, or operations-heavy businesses with experience managing high-impact projects with limited resources and competing priorities.
• Highly technical, hands-on problem solver – comfortable troubleshooting, writing code, designing solutions, and leveraging new technologies to enhance product capabilities.
• Operationally minded, with a deep understanding of workflows, logistics, and service delivery.
• Data-driven decision-maker, skilled in leveraging analytics and user feedback to inform product strategy and improvements.
• Exceptional cross-functional collaborator, working effectively with engineering, operations, and finance teams.
• Proven ability to scale complex services in fast-paced, high-growth environments.
• Track record of launching successful products and features in agile environments.
• Clear, concise communicator, with strong writing and storytelling abilities.

Qualifications that are preferred but not mandatory:

• Experience in child care, elder care, home services, or gig-based marketplaces.
• Strong understanding of compliance and background check processes, including Trust & Safety, provider vetting, and regulatory requirements.
• Expertise in payment processing, reimbursement workflows, and financial compliance.
• Hands-on experience in caregiving, healthcare, or related service industries.

Total Rewards Package

• Salary Range: $142,000-$155,000/year
• Remote work environment.
• Medical, dental and vision benefits within 30 days of hire.  
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days).
• Sick and Caregiving Days.
• Professional development initiatives for growth.
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Role Requirements:

To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.

Location

This is a remote and US states based opportunity. We ask that you work in a location that is:

• Private, with secure (not public) internet and phone access
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space 

Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.

What’s Next?

We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for.  We hope that you’re encouraged and even excited by that to get started with our process. 

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.

For those who require reasonable accommodations, please let us know on your application or email us at [email protected].