ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As Senior Product Manager - Quote-to-Cash, you will own high-visibility initiatives central to ZoomInfo’s Product-to-Cash transformation, including components of our CPQ to Revenue Cloud Advanced (RCA) transition, ordering, subscription management, billing, transaction management, and more. This role requires a blend of product thinking, business analysis, system design, and cross-functional leadership. You will partner closely with Sales, RevOps, Finance, Enterprise Applications, Engineering, and Customer teams to define requirements, write user stories, manage the backlog, and deliver scalable, reliable Q2C capabilities that improve sales efficiency, customer experience, and predictable revenue.
You are a structured thinker who can translate business processes into system behavior, dive deep into edge cases, and drive clarity across complex, multi-team workstreams. You can think strategically while rolling up your sleeves to solve operational problems, deeply understand data, and ensure end-to-end experiences work as intended.
What you'll do:
- Lead product workstreams for ZoomInfo’s transition to Salesforce Revenue Cloud Advanced (RCA), including CPQ configuration, pricing logic, quoting flows, asset-based ordering, order management, and subscription handling.
- Own the functional requirements and backlog for RCA-related initiatives: write clear user stories, acceptance criteria, and process flows that translate business needs into system behaviors.
- Partner closely with Enterprise Applications engineering teams to design and deliver scalable solutions aligned with ZoomInfo’s long-term architecture.
- Drive cross-functional alignment with Sales, Finance, RevOps, Product, and Commerce teams to ensure RCA capabilities reflect real-world processes and meet stakeholder expectations.
- Map current state to future state processes and translate complex Q2C scenarios into structured workflows, data models, and configuration requirements within Revenue Cloud Advanced.
- Support the definition of pricing, discounting, and product configuration system rules needed for the RCA rollout, ensuring the system enforces policies provided by Pricing, Finance, and RevOps.
- Lead workshops and design sessions to identify edge cases, align on future-state flows, and ensure traceability from business requirements to system design to delivered functionality.
- Validate system behavior through hands-on testing, scenario exploration, and data review to ensure RCA solutions are consistent, scalable, and correct.
- Analyze Salesforce and process data to support prioritization, ensure accurate migration outcomes, and assess system performance during rollout.
- Work with end users (AEs, AMs, Contracts, Ops) to collect feedback during RCA pilots and drive iterative improvements to quoting and ordering experiences.
- Document solution designs, requirements traceability, and future-state process flows to support change management, enablement, and long-term maintainability.
- Other duties as assigned.
- 3-5+ years experience as a Product Manager, Product Owner, Business Analyst, or Revenue Systems/RevOps Manager supporting Quote-to-Cash systems.
- Deep experience with Salesforce CPQ or Salesforce Revenue Cloud Advanced (config, pricing, product catalog, assets/subscriptions, contracts, orders).
- Strong understanding of B2B SaaS GTM motions including new business, amendments, renewals, self-service, provisioning, and customer lifecycle.
- Experience with billing, payments, subscription management, usage/consumption models, or revenue operations systems.
- Proven ability to build and maintain a clear, outcome-oriented roadmap that aligns stakeholders, guides execution, and structures the RCA transition into logical phases.
- Ability to translate complex business processes into structured requirements, process flows, and system design.
- Excellent written and verbal communication skills with an ability to drive clarity and alignment across cross-functional teams.
- A keen eye for detail and a hands-on approach: ability and eagerness to dive into data, scenarios, and edge cases to uncover risks and opportunities.
- Experience leveraging AI tools to streamline processes, enhance data validation, or automate repetitive Q2C tasks.
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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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ZoomInfo Waltham, Massachusetts, USA Office
275 Wyman St, Waltham, MA, United States, 02451
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