Senior Product Manager, Internal Systems

Figment is seeking a Senior Product Manager to lead the development and enhancement of our internal systems that support Finance, Sales, RevOps, and other internal teams. In this role, you'll own the product roadmap for critical internal platforms such as our admin and internal reporting systems that power our business operations.

As our Senior PM for Internal Systems, you'll partner closely with internal stakeholders to understand their needs, streamline workflows, and deliver solutions that increase efficiency and drive business impact. You'll play a crucial role in connecting our internal systems with customer-facing experiences, ensuring data consistency and enabling teams to provide exceptional service.

• Own and drive the product roadmap for internal platforms and systems
• Create and optimize workflows and improve internal UI/UX for deal entry & approval, address management, and other critical administrative functions
• Integrate 3rd party tools like SFDC into internal platforms
• Enhance visibility of rewards, balances, and positions data within internal systems to support automated reporting flows
• Partner with the Data Science team to create new and improve existing internal dashboards to support business analytics and other use cases
• Work with Finance & data teams to automate the creation of financial statements & reports and develop AP/AR automations
• Collaborate with Engineering to implement solutions that address internal stakeholder needs

• 7+ years of experience as a Product Manager
• Experience in crypto or Web3
• Experience building internal tools or administrative systems that support business operations
• Strong empathy for internal users and stakeholders
• Highly analytical with the ability to make decisions using both quantitative and qualitative data
• Proven success in collaborating with engineering, design, finance, sales, and other cross-functional teams
• Experience with CRM, automation, and reporting systems
• Exceptional written and verbal communication skills
• A sense of extreme ownership and commitment to delivering high-quality solutions
• Ability to thrive in a remote work environment

• Background in financial services or fintech
• Experience with Salesforce, Sigma, or other business intelligence tools
• Technical background (e.g., former software engineer, engineering or computer science degree)
• Experience standing up MVPs and working on 0-1 problems

In addition to collaborating with other Product Engineering team members, this role will collaborate most often with our Data Science, Data Availability (i.e., Data Engineering), Finance, Ops, Customer Success, and Sales teams.

At Figment, we offer an exciting range of competitive benefits designed to support and empower every member of our team:

• 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, London, and Singapore. That means if you want to do your things in the office (if you’re near one), at home, or a bit of both, it’s up to you.
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
• Extended company-paid health benefits that kick in day one.
• Best in class parental leave and flexible arrangements.
• A home office stipend to create a space that you enjoy working in.
• Monthly Wifi reimbursement.
• A yearly Learning & Development budget.
• 401K (US) or RRSP match (Canada).
• Stock Options in the company.
• A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often
  • For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!

• We are a team of under 200 members, which allows for an impactful contribution from day one.
• We place a strong focus on personal career development to shape a role that fits your goals and interests. Your satisfaction and well-being matter to us, and we’re here to support your ongoing growth.
• Our culture is one of honesty, professionalism and risk taking in a high-growth environment.
• Our team members themselves recommend working at Figment - with an eNPS score of 54 (which is ranked as ‘great’!).
• We are also extremely proud of ranking as one of the top Web3 employers by Talent Titans.

One of Figment’s core principles is “Making the Invisible Visible” - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.

Base Salary: The CAD base salary range for this position is CAD $180,000 - $215,000. The US base salary range for this position is USD $180,000 - $215,000. This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all Canada or the US. A candidate’s specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.

At Figment, we try to go above and beyond in making sure that you have the best possible experience interviewing with us. We strive for a smooth, organized, and informative process.

• During your first Recruiter Call, you will be provided with more information about Figment, the position and what to expect for the rest of the interview process. Please be prepared to discuss why you are interested in joining Figment and what excites you about the position and company.
• As we go through the process, we work to make sure that you hear back from us in a timely fashion. If we decide at any point that we’re unfortunately not moving forward, we will give you feedback on why it was not a fit.
• We aim for the entire process to take around 2-4 weeks from initial screen to offer. There can be exceptions on either side of the bell curve here, but as a rule, that’s the time-frame you can expect.