Senior Product Manager - EnFi

The Role:

• Define What Good Looks Like: Create eval criteria, produce ground truth documents, and establish quality bars for AI outputs—ensuring our platform delivers consistently excellent results
• Design Complex Workflows: Map end-to-end user journeys for lending professionals (screening, underwriting, monitoring, closing) and identify where AI should enable vs. automate
• Build to Learn: Use discovery builds and our UltraFi design agents to prototype and validate product concepts rapidly—often getting to 80% in hours rather than weeks
• Work Directly with Customers: Join discovery calls, support onboarding, conduct user research. Understand how credit analysts and relationship managers actually work and what they need
• Scale Onboarding Excellence: Help productize our onboarding process so we can go from weeks of custom setup to days of guided self-service as we scale
• Partner with Engineering: Collaborate daily with engineers on feasibility, tradeoffs, and iteration. Be comfortable in technical conversations about AI architecture, model performance, and system design

Skills & Experience:

• 5+ years of product management experience shipping products for enterprise customers with complex workflows
• Startup growth DNA - you've been through the journey from early-stage ambiguity to scaling solutions
• AI/ML experience - demonstrated curiosity and hands-on experience using AI, particularly shipping AI/ML products or human-in-the-loop systems
• High say-do ratio - proven track record of consistently delivering on product commitments under pressure and navigating shifting priorities
• Strong product design instincts - comfortable owning UX decisions, creating wireframes, and working without a dedicated designer
• Excellent written and verbal communication - can explain complex concepts clearly to both technical and business audiences
• Based in Boston or NYC, willing to work hybrid

Bonus Points For:

• Background in fintech, lending, or financial services
• Credit experience or exposure (underwriting, portfolio management, loan operations)
• Formal design background or experience as a product designer
• Coursework or degree in business, accounting, or finance

What You'll Love:

• AI Innovation at the Frontier: Shape how humans and AI work together in complex financial workflows at the cutting edge of AI-native product development
• Direct Customer Impact: See your product decisions drive measurable business outcomes for leading financial institutions
• Startup Autonomy: Significant ownership and impact as an IC with no direct reports but the ability to shape our product direction
• Rapid Prototyping: Use our AI-powered design system to go from concept to working prototype in hours, not weeks
• Career Growth: Opportunity to grow into a product leader as we scale from design partners to market leader
• Competitive Package: Strong salary and equity package with high-growth potential
• Fast-Paced Impact: Your product decisions become reality quickly in our startup environment where priorities shift as we learn