Lead the development of AI-powered features for Peach's loan management platform, working closely with engineering and compliance teams to ensure effective integration and performance. Manage vendor partnerships and drive product strategy for enhanced operational efficiency.
About Peach
Peach is a modern loan management and servicing platform empowering lenders to launch and scale new lending programs faster. We provide a fully integrated, configurable system of record with API-first architecture, enabling lenders to bring products to market quickly while maintaining full compliance and operational efficiency.
We already use AI to enhance our platform — and are now expanding those capabilities significantly. Our goal is to leverage AI to improve operational efficiency, compliance accuracy, and borrower experiences, through a mix of in-house development and strategic partnerships with best-in-class providers.
The Role
We’re looking for a Senior Product Manager to lead the next generation of AI-powered features at Peach. This is a strategic, cross-functional role focused on building and scaling AI capabilities within servicing, collections, and compliance workflows. You’ll define product strategy, lead execution, and help shape how AI is applied across the Peach platform.
You’ll work closely with engineering, data, operations, legal, compliance, and external AI vendors to deliver impactful, production-ready solutions.
Responsibilities
- Own the AI product roadmap across servicing, collections, and compliance, driving from vision through execution.
- Translate operational workflows and lender pain points into clear AI feature requirements and measurable outcomes.
- Lead cross-functional teams (engineering, data, operations, legal/compliance) to design, build, and ship AI features.
- Evaluate and integrate with third-party AI providers; own partner selection, pricing, integration strategy, and ongoing performance monitoring.
- Work closely with legal and compliance teams to ensure all AI solutions meet regulatory, audit, and explainability standards.
- Instrument AI features for performance measurement (accuracy, deflection, compliance rates, etc.) and drive continuous iteration.
- Act as the internal evangelist for AI capabilities, providing product expertise to operations, customer success, and clients.
- Stay ahead of emerging AI capabilities and vendor landscape to inform the roadmap.
Requirements
- 10+ years of Product Management experience, ideally in fintech, credit, payments, or similar regulated domains.
- Proven experience building or launching AI-powered products, ideally involving Agentic AI, NLP, chat/voice automation, or compliance tools.
- Track record of leading cross-functional teams and shipping in regulated environments.
- Strong analytical skills (SQL fluency, experimentation, metrics definition).
- Excellent written and verbal communication skills across technical and business audiences.
- Comfort balancing strategic vendor partnerships with hands-on product development.
- Obsession for operational detail, scalability, and compliance.
Nice to have
- Understanding of lending servicing or collections workflows.
- Prior engineering or data experience.
U.S. Work Authorization Statement:
Peach is unable to sponsor or take over sponsorship of an employment visa (e.g., H-1B) for this role, now or in the future. All applicants must be currently authorized to work for any employer in the United States on a full-time, permanent, and unrestricted basis.
Important Note on Job Scams
At Peach, we are committed to ensuring a safe and secure recruitment process for all candidates. We are aware of the potential for fraudulent job postings and scams. Please be advised of the following:
Official Communication: All official communication from Peach regarding your application will come exclusively from a verified peachfinance.com email address. We will never use a generic email service (e.g., Gmail, Yahoo) or a messaging app like Telegram or WhatsApp for interviews or job offers.
Initial Interview Step: The first step of our interview process is always a scheduled phone call from our Senior Recruiter. We will not begin the interview process with an online chat, text message, or other non-standard methods.
Requests for Money: Peach will never ask for payment, personal financial details, or bank information as part of our recruitment process. Any such request is fraudulent and should be reported immediately.
If you have any doubts about the authenticity of a job posting or communication, please check our official careers page at www.peachfinance.com/careers or contact us directly at our corporate website.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Peach Equal Employment Opportunity Statement
Peach is an Equal Opportunity Employer (EEO). We value diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of any legally protected characteristics, including, but not limited to: Race, Color, National Origin, or Ancestry, Religion or Creed (including all aspects of religious belief, observance, and practice), Sex/Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Gender Expression (including Transgender Status), Sexual Orientation, Physical or Mental Disability (including HIV/AIDS and Cancer), Age (40 and over), Marital Status, Genetic Information (including a refusal to submit to a genetic test), Veteran or Military Status (including uniformed service), Medical Condition (as defined under California law), Political Affiliation or Activity, Status as a Victim of Domestic Violence, Assault, or Stalking.
Employment decisions at Peach are based on merit, qualifications, and business needs. We prohibit retaliation against any person who files a complaint, assists with an investigation, or opposes discrimination.
We also make reasonable accommodations for qualified applicants and employees with disabilities or religious beliefs.
Top Skills
AI
Nlp
SQL
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