Senior Product Manager, AI Enablement

Blackbaud is looking for the right candidate to join us as Sr Product Manager, AI. This is an incredibly exciting and important role in the Platform team; this product manager will be responsible for the tech stack that enables our product transformation through intelligence, driving step-function improvements in customer outcomes, automation, delightful user experiences, and higher product margins.

We're looking for someone with their eyes on the horizon - someone who's able to lay out a big idea and has the drive to make it happen. This individual will be the link between vertical market groups, Centers of Excellence, and our data and application engineering teams. They must understand how to balance customer needs with the needs of the business, demonstrating financial acumen and prudent decision-making.

Responsibilities

• Driven leader, collaborator, and relationship builder whose can-do attitude inspires other in a fast-moving environment.
• Owns multiple product initiatives and leads teams from ideation through validation, delivery, and delight.
• Leads the adoption of AI throughout the product organization.
• Creates solutions that work for both the business and our customers.
• Communicates and builds rapport with stakeholders throughout the product development cycle.
• Works across engineering, design, program management, and other stakeholders to execute on product strategy.
• Provides guidance on the prioritization of product backlogs to guide product teams in developing capabilities.

Qualifications

• 5+ years experience within Product Management
• 3+ years Engineering experience
• You have experience managing the maturation of platforms at scale.
• You are adept at driving results across cross-functional teams through influence.
• You enjoy working with peers, stakeholders, and customers; you demonstrate strong communication and superb listening skills.
• You have a proven ability to run multiple initiatives and are comfortable interacting with all levels of an organization.
• You effectively prioritize and can support your decision-making through data and narrative.
• You have a pragmatic understanding of technologies, systems, and tools in an ever-changing environment.
• Experience with agile development practices, methodologies, and tools.
• Experience with generative models, agent frameworks and analytics tools is a plus.

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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Benefits Include:

• Medical, dental, and vision insurance

• Remote-first workforce

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Volunteer for vacation

• Opportunities to connect to build community and belonging

• Pet insurance, legal and identity protection

• Tuition reimbursement program