Senior Product Manager (Accounting Integrations)

Position Description:

At ServiceTrade, you’ll build technology that matters — for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

We’re looking for a Senior Product Manager - Accounting Integrations who’s excited to make an impact. In this role, you will drive the strategy, roadmap, and execution of integrations between the ServiceTrade platform and major accounting/ERP systems. You will be the bridge between technical engineering teams and critical user needs. You will focus on automating financial workflows, ensuring precise data reconciliation, and maintaining compliance for user personas like Controllers. 

Why ServiceTrade:

You’ll belong here from the start.

We bring together kind, curious people with diverse perspectives and trust them with meaningful work. You’ll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves.

On the Product team, you’ll have the opportunity to work directly with customers and collaborate with executives across Sales, Customer Success, Product, and Marketing to deliver accounting integration solutions that meet evolving market needs and drive product adoption. You will leverage middleware and iPaaS solutions to bring new integrations to market rapidly—aiming to launch a new integration every quarter.

About You:

You've spent years untangling complex financial workflows, and you love the challenge of building seamless bridges between core platforms and enterprise ERPs. You think in systems and data integrity, speaking the language of Controllers and engineers with equal fluency. You thrive in high-execution environments, leveraging iPaaS solutions and clear APIs to rapidly bring new integrations to market without sacrificing reliability. Above all, you take total ownership of product roadmaps and relish making the complex feel effortless for non-technical users. 

Key Responsibilities and Activities:

• Strategy & Roadmap: Define the vision for accounting integrations, ensuring they align with company goals and market demands. You will balance the maintenance of existing connectors with the rapid development of new ones.
• End-to-End Product Lifecycle: Own the development process from identifying customer pain points and defining requirements to launch and post-rollout optimization.
• Technical Partnership: Collaborate with engineering to build robust APIs, precise data mapping, and reliable connectors for accounting systems. You’ll navigate technical complexities while keeping the user experience seamless.
• Domain Expertise: Act as a subject matter expert on accounting workflows, including Accounts Receivable (AR), General Ledger (GL), and tax compliance. You must understand how construction-focused ERPs (e.g., Sage Intacct, Vista, and Spectrum) handle financial data.
• Guard Data Integrity: Obsess over reducing sync errors and financial discrepancies. You are responsible for ensuring that for our customers, the numbers always match and the "source of truth" is beyond reproach.
• Operational Excellence: Improve the speed of onboarding for new customers and partner with Support to decrease integration-related tickets through better product design and documentation.

• Experience: 5+ years in Product Management, including 3 years specifically focused on accounting, ERP, or financial systems.
• Domain Knowledge: Strong understanding of ERP and finance systems (Sage Intacct, QuickBooks, Vista, Spectrum, and other top construction ERPs).
• Execution Mindset: A proven track record of launching products quickly and iteratively. 
• Communication: Effective and adaptive communicator who can explain complex financial sync logic to a non-technical Controller and technical requirements to an engineer.
• Proactive Problem Solver: You take ownership and initiative, knowing when to dive deep independently and when to pull in expertise. You're comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions.
• Travel Requirements: Willingness to travel at least once per quarter, with additional travel as needed based on business needs.

A few things you’ll want to know:

What does ServiceTrade do?

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Ok, so why should I care about that?

Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.

What kind of working environment do you have?

We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

What kind of benefits do you offer?

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account 
• Company-paid Life insurance, STD and LTD 
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance 
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave 
• Paid Time Off for Volunteering 
• Employee Reimbursement Program to use for well-being, technology and/or professional development 

Want to know more? 

Go ahead and apply! Let’s get to know each other.

#LI-(Remote)

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.