Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
- Shape the end-to-end experience of our consumer mobile app — from early concept and user flows through pixel-perfect, production-ready assets handed off to engineering
- Drive native app design across iOS and Android, applying platform-specific conventions (Human Interface Guidelines, Material Design) while maintaining a cohesive cross-platform product identity
- Co-own and evolve our design system. Build and maintain reusable component libraries, tokens, and documentation that scale with the product
- Lead user research and usability testing initiatives to validate design hypotheses, uncover pain points, and inform product direction with real user insight
- Champion accessibility throughout the design process, ensuring our product meets or exceeds WCAG standards and feels inclusive to all users
- Partner closely with product managers, engineers, and other designers to align design strategy with product goals and ship experiences on time and on spec
- Prototype click-through experiences in Figma or ProtoPie to communicate and validate ideas quickly across varying levels of fidelity
- Continue to build on you existing AI experience with the mindset of always looking for new areas of automation and efficiency. The role of the designer is changing but the need for our expertise and skill sets has never been greater.
- 10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services. Designing for high quality web enterprise reporting and analytics products
- Excellent communicator — both within our design team, and with external stakeholders
- Curious, self-motivated, and collaborative.
- Believe in shipping on-time, on-spec.
- Great sense of aesthetic - visually current and forward-looking.
- People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you.
- Experience with major design frameworks such as design thinking.
- Required expertise in Figma and experience with Confluence and Jira.
- Required: link to the online portfolio of your prior work.
We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $128,525.00 - $155,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
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About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
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