Lead end-to-end design for legal-focused web products, from discovery through delivery; create reusable design systems and components; ensure accessible, permissions-driven UX; collaborate with product and engineering; drive design QA and handoff; mentor designers and optimize design workflows.
Blink UX is the product design firm crafting your next breakthrough. We partner with ambitious companies like Amazon, Google, and NASA to create transformative products and experiences through strategy, research, and design. With headquarters and labs in Seattle and studios in Boston, San Diego, San Francisco, New York City, and Bengaluru, we partner with clients around the world.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Location: Ideally Boston, MA or NYC (hybrid preferred), but open to candidates based in ET
Duration: ongoing - 6 months to start
What you'll be doing:
- Lead end-to-end design initiatives for assigned products and features, owning work from discovery through delivery in close partnership with the product manager and product analysts.
- Conceive and deliver design solutions that align with strategic business objectives, user needs, and business workflows.
- Collaborate with product and engineering teams to craft experiences that that are cohesive, consistent, and accessible across the product ecosystem.
- Drive systems-level design by identifying and developing reusable patterns, components, and tools that enable scalable, high-quality experiences across products and platforms.
- Contribute to and evolve the design system to ensure consistency, efficiency, and long-term scalability, documenting usage guidance and key decisions.
- Ensure all design elements, templates, and final solutions function effectively across browsers, screen sizes, and technical constraints.
- Translate complex requirements, including security and role-based access constraints, into intuitive designs and production-ready assets.
- Drive strong alignment across product and engineering teams through clear rationale, specifications, and design reviews to support implementation.
- Partner with cross-functional teams to develop concepts early and maintain design intent through implementation.
- Balance user experience goals with technical feasibility and delivery timelines, iterating based on feedback and analytics where available.
- Critically evaluate and refine design workflows to improve efficiency, scalability, and quality, including handoff and design QA practices.
- Identify opportunities to optimize and automate processes, where it improves standards, driving operational effectiveness within the design practice.
- Serve as a thought partner to other designers, proactively sharing knowledge and elevating design standards through critique and pairing.
- Promote a culture of continuous learning, constructive feedback, and experimentation through prototyping and visualization.
- Additional responsibilities may be assigned as needed.
What we are looking for:
- Bachelor's degree (B. A.) from a four-year college or university, and a minimum of 5 years of experience, or equivalent combination of education and experience.
- Proficiency in Figma and ability to adopt additional design and prototyping resources as needed
- Portfolio/case studies demonstrating shipped web applications and end-to-end ownership
- Experience designing complex, permissions-driven environments (confidentiality, role-based access)
- Accessibility competency for web applications (design + specification)
- High aptitude for creative problem solving and innovative solutions
- Fluency in best practices for web-based information architecture and design
- Advanced understanding of visual design and UI design principles for web applications
- Working knowledge of Agile/Scrum ceremonies and collaborating with engineering through build, QA, and release
- Ability to partner with stakeholders to understand detailed requirements and translate them into complete user experiences
- Proven experience with clearly communicating design processes, ideas, solutions, and trade-offs to stakeholders and technical partners
- Ability to adapt to change and balance competing demands
- Ability to make design decisions using qualitative research and quantitative signals (e.g., feedback and analytics), and document rationale
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
Blink UX Cambridge, Massachusetts, USA Office
288 Norfolk St, Cambridge, MA, United States, 02139
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