Senior Product Associate - Banking Payments

Job Description
Join our dynamic team and be a part of shaping the future of banking payments! We are seeking a passionate and innovative Senior Associate Product Manager to drive excellence in product management, ensuring our offerings meet industry standards and regulatory requirements while fostering innovation and efficiency.
Job Summary
As a Senior Associate Product Manager in the Banking Payment team, you will play a pivotal role in ensuring our products meet industry standards and regulatory requirements. You will focus on promoting innovation and efficiency, collaborating with various teams to drive product success. Your responsibilities will include conducting market research, supporting product lifecycle management, and providing training to enhance product knowledge and usage.
Job responsibilities

• Assist in the development and execution of product strategies with a focus on controls and compliance.
• Collaborate with technology, design, and product teams to ensure product development aligns with control requirements.
• Conduct market research to identify trends and opportunities in control systems and technologies.
• Support the definition of product requirements and specifications, ensuring compliance with industry standards.
• Participate in managing the product lifecycle from concept to launch, including planning, execution, and post-launch evaluation.
• Monitor product performance and assist in making data-driven decisions to optimize controls and improve product quality.
• Provide support and training to internal teams and customers on product controls and compliance features.
• Plan for upstream and downstream implications of new product features on the overall product experience.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Understanding of control systems, industry standards, and regulatory requirements.
• Strong analytical and problem-solving skills, with the ability to support data-driven decisions.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Experience in project management and the ability to support multiple projects simultaneously.
• Experience with product development tools and methodologies.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.