About Zscaler
Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.
We are looking for a Sr. Principal Solutions Architect (AI) to join our team. This role is remote and based in the US, reporting to the VP, Solutions Architecture - BD in the Solution Architecture department. As a deeply technical, customer-facing leader, you will own the full integration lifecycle for "better-together" solutions with technology partners, hyperscalers, and AI providers. You will bridge business and technical stakeholders across Zscaler's Product, Engineering, and Customer teams to solve complex security challenges and enable secure digital transformation.
What you’ll do (Role Expectations)
Advise partners on integration strategies, architectures, and application infrastructure across AI, security, and cloud to successfully implement joint solutions
Provide architectural and “best practices” guidance to partners designing solutions where Zscaler secures and governs access to AI services
Engage prospective partners in technical and architectural discussions that showcase differentiated customer outcomes for AI integrations
Build strong relationships with technical leaders at Zscaler partners to create Zscaler advocates and accelerate technical execution
Author or co-author high-impact technical content including deployment guides, blogs, and whitepapers to evangelize joint solutions
Who You Are (Success Profile)
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
10 years of experience in technical, customer-facing roles such as Solutions Architect, Systems Engineer, or Technical Marketing Engineer
Deep understanding of the emerging enterprise AI ecosystem, including public AI services, LLM deployments, and agent frameworks
Proven experience architecting solutions involving AI services and an understanding of how to secure and govern access to AI platforms
Exceptional ability to lead technical discussions with business stakeholders and translate business priorities into technical requirements
Ability to travel globally as required to engage with partners and attend industry conferences
What Will Make You Stand Out (Preferred Qualifications)
Prior experience working with Zscaler Technology Partners and a strong understanding of the Zscaler ecosystem
Hands-on proficiency with modern APIs, SDKs, and integration workflows used in AI platforms and automation tools
Experience creating prototypes or reference implementations for secure AI access using Python, Go, or similar scripting languages
#LI-Remote #LI-RL2
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Top Skills
Zscaler Boston, Massachusetts, USA Office
77 Sleeper St. , Boston, MA, United States, 02210
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