Senior Principal Data Solutions Partner

The Senior Principal Data Solutions Partner is a strategic, client-facing leader responsible for maximizing the business impact that clients derive from data-driven solutions, analytics capabilities, and insights delivered through the Surescripts network. This role owns the post-sale executive relationship with a select portfolio of highly strategic enterprise accounts and partners with clients to translate data into decisions, strategy, and measurable outcomes. Operating as a trusted advisor, this leader applies collaborative thinking to descriptive, predictive, and prescriptive analytics, to help clients identify trends, optimize performance, and achieve tangible business results such as revenue growth, operational efficiency, and improved client outcomes. The role blends strategic account leadership, consultative engagement, and rigorous performance management to ensure sustained account growth, retention, and expansion. The Senior Principal orchestrates cross-functional teams across sales, product, analytics, implementation, finance, and operations to deliver insights at scale and position Surescripts as a must-have, data-driven partner to its clients.

Enterprise Account Partnership:

• Own a focused portfolio of 1–5 highly strategic enterprise accounts with multi-year agreements and complex governance structures.

• Operate at both the enterprise and solution level to establish long-term account strategy, value realization, and growth.

• Serve as the single point of accountability for overall account performance, outcomes, and executive alignment.

• Manage relationships within complex, matrixed client organizations, engaging senior leaders across strategy, analytics, operations, and finance.

Cross-Functional Collaboration & Leadership:

• Act as a bridge across internal teams - including Sales, Product, Data & Analytics, Finance, Legal, Operations, Implementation, and Customer Support - to align solutions to client objectives.

• Lead complex, post-sale initiatives such as analytics deployments, new capability launches, and large-scale solution rollouts with strong governance and accountability.

• Proactively identify internal process gaps or data limitations that could impact client outcomes and drive continuous improvement.

• Partners effectively with analytics teams to ensure insights are relevant, credible, and outcome focused.

Analytical & Financial Excellence:

• Lead a data-driven account management strategy, working closely with Surescripts’ Data & Analytics teams to interpret customer data, usage metrics, benchmarks, and outcome KPIs that inform decisions and drive measurable client impact.

• Individually and with the help of data professionals, translate complex analytics into clear, executive-ready insights and narratives that demonstrate measurable business impact (e.g., revenue growth, efficiency gains, improved client outcomes).

• Show strong financial acumen, comfortable discussing ROI, cost-benefit analyses, and economic justifications for solutions with client procurement and finance leaders.

• Rigorously quantify the impact of Surescripts’ partnership in terms that resonate with executive stakeholders, meeting the highest standards of evidence and business value.

• Ensures data is translated into clear recommendations that drive measurable results.

Account Planning, Measurement & Forecasting:

• Develop and maintain enterprise-grade account plans outlining strategic objectives, multi-year roadmaps, stakeholder alignment, revenue projections, risks, and mitigation strategies.

• Establish clear success measures and dashboards to track value realization, adoption, and outcomes over time.

• Maintain strong forecasting and CRM discipline, providing accurate visibility into account health, renewals, and growth opportunities.

• Ensure continuous renewal readiness through proactive measurement of delivered value and stakeholder sentiment.

Consultative Client Engagement:

• Engage credibly with client executives on strategy, performance, and future-state planning.

• Lead consultative, insight-driven conversations that move beyond features to address enterprise-wide business challenges.

• Use segmentation, benchmarking, and comparative analytics to help clients understand performance relative to peers and industry standards.

• Identify and pursue whitespace opportunities by uncovering unmet needs, new use cases, and expansion opportunities grounded in data and insights.

Industry and Market Awareness:

• Proactively monitors external market trends, competitive dynamics, and emerging analytics practices.

• Connects market insights to client strategy and internal solution development.

• Bachelor’s degree in business, Economics, Finance, Analytics, Data Science, or a related field.

• 12+ years of experience leading complex, enterprise-level client relationships in data, analytics, technology, or professional services environments.

• Proven track record of driving measurable business outcomes through data-driven strategies.

• Demonstrated success in engaging and influencing C-suite and senior executive stakeholders.

• Strong analytical orientation with the ability to synthesize data into strategic insights.

• Experience leading cross-functional teams and influencing without direct authority.

• Ability to think strategically, operate at the enterprise level, and execute with discipline.

• Demonstrated advanced negotiation, influence, and executive communication skills.

• Advanced degree (MBA or related field).

• Deep experience with analytics platforms, data products, or insight-driven solutions.

• Familiarity working with healthcare or pharmacy data and the associated governance requirements.

• Formal training in strategic account planning or enterprise account management methodologies.

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
 

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.

You’re an advocate with a customer-first mindset who will do whatever is needed to help your customers succeed. You play at the intersection of creativity and strategy. And while you like big ideas,  you’re also grounded in good data, real market insights and measurable results.
 

We’re a team of creatives and strategists who are customer obsessed. We value teamwork and innovation and strive to make a difference in healthcare by focusing on our customers. We’re storytellers and promoters who serve as champions for quality and customer experience. We take our work seriously, but we also know how to have fun.
 

Our challenge is dealing with competing priorities as we juggle long-term goals with short-term needs. To do this, energy and positivity is the name of the game. And we take time to both celebrate our accomplishments and learn from our missteps.
 

Why Wait? Apply Now

We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
 

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
 

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.