Senior Platform Management Engineer

Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Mountain View CA, Austin TX, or Warren, MI three times per week, at minimum.
The Role
As a Senior Platform Management Engineer, you will provide technical and business support across multiple products and applications, ensuring the accuracy and efficiency of solutions delivered to customers. You will leverage your functional understanding of High Performance Compute (HPC) architecture, infrastructure, and peripheral products to identify, diagnose, and resolve complex issues. This role requires strong problem-solving skills, independent judgment in escalating critical matters, and the ability to interpret system logs and traces. You will also serve as a mentor, coaching less experienced team members in standard procedures.In this position, you will be responsible for the design, implementation, configuration, and successful transition of technologies into Operations. You will work closely with technical teams to define efficient and effective solutions, often supporting multiple project teams simultaneously. This role requires balancing competing requests, meeting project deadlines, and ensuring IT standards, production readiness, and quality processes are followed. Additional responsibilities include monitoring, maintenance, troubleshooting, and supporting escalation of real-time incidents.
What You'll Do

• Support the delivery, quality, and efficiency of various team initiatives
• Partner with leadership to document and improve internal processes via ongoing testing
• Focus on data analysis and manipulation to assess the state of internal processes
• Provide technical support by identifying, diagnosing, and resolving issues of varying complexity
• Interpret software and operating system logs/traces to assist in problem resolution
• Mentor and coach junior staff in best practices and procedures
• Participate in and report on ongoing investigations of technical and business issues
• Ensure IT standards and production readiness processes are followed
• Monitor systems, perform maintenance, and implement corrective actions to support operations
• Act as a technical resource across multiple project teams, balancing priorities and deadlines

Additional Description
Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in technical discipline preferred or equivalent professional experience required.
• 5+ years of experience in IT field, will consider strong academic experience/performance.
• Demonstrated experience applying a wide range of concepts, practices, and procedures within the field, with the ability to rely on sound judgment and prior expertise to plan and accomplish goals.
• Proven track record of delivering complex technical solutions on time with minimal supervision.
• Strong attention to detail, creativity, and innovation in problem-solving.
• Excellent planning, organizational, verbal, and written communication skills.
• Experience analyzing and resolving problems of significant scope/scale, including triage and production support scenarios requiring review of multiple factors.
• Skilled in requirements gathering and analysis, with effective collaboration across cross-functional teams.
• Experienced in developing, maintaining, monitoring, and delivering large-scale technical solutions.
• Ability to create documentation, technical diagrams, and system architectures for diverse audiences, including senior architects and executive management.
• Strong Linux/Unix expertise, including command-line proficiency and BASH scripting.
• Hands-on experience integrating Linux operating systems (RHEL, Ubuntu) with NAS storage technologies.
• Familiarity with Linux cluster management and provisioning tools (Chef, Foreman, Ansible) in high-volume environments (1,000+ servers).

What Will Give You a Competitive Edge (Preferred Qualifications)

• Familiarity with InfiniBand operations and troubleshooting, including RDMA.
• Hands-on experience with IBM GPFS and DDN storage system administration.
• Proficiency in storage protocols such as NFS, CIFS, and Samba.
• Experience with enterprise-level monitoring and performance analysis tools.
• Ability to perform effectively under pressure and deliver results within dynamic, fast-paced schedules.
• Strong capability to design and propose alternative technical solutions to meet evolving customer needs.

This job may be eligible for relocation benefits.
Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

• The salary range for this role is $94,800 to $176,100 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.