The Senior People Operations Generalist manages HR operations, compliance, and programs, serving as an advisor to teams while improving employee experience.
Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re pioneering intelligent, autonomous systems that redefine supply chain risk management. Our agentic AI helps global enterprises predict disruptions, assess impact, and act in real time — before operations are affected. Named a 2025 Gartner® Magic Quadrant™ Leader, we’re trusted by top companies in life sciences & pharma, aerospace & defense, high tech, and automotive to protect what matters most. Be part of a team that's redefining resilience on a global scale.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
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The Senior People Operations Generalist supports our remote US and EMEA teams, while partnering closely with leaders and colleagues in India. This role is ideal for someone who thrives in a fast-paced, modern AI/SaaS environment and brings deep expertise in building and scaling People Operations programs with best-in-class systems and processes.
Reporting to the Senior Director, Global Total Rewards and People Operations, this role will own and evolve core People Operations programs across the full employee lifecycle, including HR operations, benefits, compliance, and HR systems. You will serve as a trusted advisor to employees and leaders, a subject matter expert in People Operations, and a key contributor to scaling a high-performing, inclusive culture at Resilinc.
What You Will Do
Employee Experience & Advisory
• Serve as a trusted, employee-facing People Operations advisor for US and EMEA teams.
• Manage onboarding, offboarding, benefits, leave administration, HRIS workflows, and employee inquiries.
Program Ownership & Scaling
• Lead the design, implementation, and continuous improvement of scalable People Operations programs.
• Identify gaps and recommend improvements that enhance the employee experience and compliance.
Compliance & Risk Management
• Own multi-state US employment compliance.
• Partner with Compliance to support audits and external reviews.
HR Systems, Data & Analytics
• Serve as primary owner of HRIS administration, configuration, integrations, reporting, and analytics.
• Analyze trends and provide actionable insights.
Benefits & Global Support
• Support benefits, retirement, and census reporting.
• Contribute to global People Success initiatives.
What You Will Bring
- 5+ years of progressive People Operations or HR experience with hands-on ownership across the full employee lifecycle, including onboarding, offboarding, benefits, leave administration, and employee support in high-growth, evolving environments.
- Proven ability to serve as a trusted, employee-facing People Operations advisor during periods of organizational change, applying sound judgment, empathy, and discretion while balancing speed and accuracy.
- Demonstrated success operating in a fast-paced AI/SaaS company, with comfort navigating ambiguity, shifting priorities, and incomplete information while continuing to deliver high-quality outcomes.
- Strong execution mindset with the ability to build, fix, and scale People Operations processes in real time as the organization transforms.
- Deep working knowledge of multi-state U.S. employment compliance; experience supporting EMEA or other international employee populations preferred.
- Experience partnering closely with Legal and Compliance teams to support audits, policy changes, and risk mitigation during periods of growth and transformation.
- Hands-on HRIS administration experience, including workflow configuration, integrations, reporting, and data integrity; experience implementing, optimizing, or stabilizing HR systems required (Rippling experience highly desirable).
- Analytical and systems-oriented approach, with the ability to identify trends, surface operational risks, and translate people data into practical recommendations.
- Experience supporting U.S. benefits and retirement programs, including vendor coordination and census reporting; exposure to global benefits administration a plus.
- Strong process discipline paired with pragmatism - able to improve employee experience and compliance without overengineering in a rapidly changing environment.
- Highly organized, resilient, and able to manage multiple competing priorities under tight timelines.
- Exceptional written and verbal communication skills, high emotional intelligence, and the ability to build trust across a globally distributed workforce.
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at www.resilinc.ai
More great news! Resilinc is backed by Vista Equity Partners
If you are a person with a disability needing assistance with the application process please contact [email protected].
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