The Senior OmniStudio Developer leads design and build of Salesforce OmniStudio solutions, mentoring developers and ensuring technical quality across projects.
Senior OmniStudio Developer
About the role
- Senior hands-on developer on federal and healthcare Salesforce engagements
- Owns OmniStudio design, build, and technical quality across multi-release programs
- Requires Public Trust clearance eligibility
- Reports into the Customer Success & Delivery org; works alongside engagement managers, architects, developers, QA, client product owners, and stakeholders
What you'll do
- Lead design and build of OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Data Mappers
- Architect integrations between OmniStudio, Apex, LWC, and external systems (REST, SOAP, MuleSoft, AppExchange packages)
- Extend Salesforce Industries clouds — Health Cloud, Public Sector Solutions, Financial Services Cloud
- Own code reviews, CI/CD pipelines (Copado, Gearset, Flosum, or DevOps Center), and migration strategy
- Translate ambiguous client requirements into well-scoped technical solutions; push back when scope is unrealistic
- Mentor mid-level and offshore developers; raise the bar on quality and AI-augmented practices
- Participate in client discovery, design reviews, and demos
- Contribute to Synaptic's reusable IP — patterns, accelerators, prompt libraries
Required — Technical
- 7+ years Salesforce development, 4+ years hands-on OmniStudio (formerly Vlocity)
- Salesforce Certified OmniStudio Developer or Consultant (current)
- One or more of: Platform Developer II, Application Architect, Industries CPQ Developer
- Deep expertise in OmniScripts, FlexCards, Integration Procedures, DataRaptors, and OmniStudio + LWC patterns
- Strong Apex, LWC, SOQL/SOSL, async processing, platform fundamentals
- Production experience in Health Cloud, Public Sector Solutions, or Financial Services Cloud
- Salesforce DevOps tooling (Copado, Gearset, Flosum, or DevOps Center) with disciplined CI/CD for OmniStudio packages
- Strong grasp of Salesforce security: profiles, perm sets, sharing, FLS, Named Credentials, OAuth, JWT
- Track record delivering on time within fixed-fee or capped consulting engagements
Required — AI-Forward Development (core requirement, not nice-to-have)
- Daily, fluent use of AI coding assistants (Claude Code, Cursor, Copilot, Windsurf, etc.) in real production work
- Effective prompt engineering for code generation, refactoring, code review, test authoring
- Applied AI to Salesforce-specific work: Apex generation/review, OmniScript JSON authoring, DataRaptor design, test classes, documentation, metadata migration
- Working understanding of the Salesforce AI stack — Einstein, Agentforce, Prompt Builder, Einstein Trust Layer, Data Cloud — and how it fits HIPAA/federal deployments
- Judgment on when AI output requires hard validation: security, PII, generated test coverage, hallucinated APIs, license/compliance risk
- Comfort building and sharing internal AI workflows — prompt libraries, agentic pipelines, MCP integrations
Public Trust Clearance Requirements
- Must be able to obtain and maintain a Public Trust clearance (Tier 2 / Moderate Risk Public Trust, or higher as required by sponsoring agency)
- U.S. citizen
- Pass federal background investigation: criminal, credit, employment (prior 7 years), education, references
- Pass pre-employment drug screening, including for substances federally controlled regardless of state law
- No unresolved federal tax delinquencies, civil judgments, or other adjudication factors
- Willing to be fingerprinted and undergo periodic reinvestigation
- Disclose foreign contacts, travel, financial interests, and dual citizenship as required
- Must maintain continuous eligibility throughout employment
- Active Public Trust or higher clearance strongly preferred
Preferred
- Working familiarity with HIPAA, HITRUST, FedRAMP, NIST 800-53, or StateRAMP
- Prior consulting/SI experience (Deloitte, Accenture, Slalom, Silverline, NTT, Capgemini, Booz Allen, or peer)
- Managed services, AMS, or hypercare engagement experience with NTE caps and SLA discipline
- Bachelor's in CS, Engineering, or related — or equivalent demonstrated experience
The salary range for this position is based on various factors including experience, qualifications, and skill set. In addition to a base salary, Synaptic employees are eligible for an annual bonus and growth participation points.
Base Salary Range
$120,000—$185,000 USD
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Design, build, and operate large-scale data platforms and Spark/PySpark pipelines. Enable data integration, modeling, quality, and observability. Build MCP servers and AI-augmented tooling, mentor engineers, and lead cross-functional projects to deliver reliable data products.
Top Skills:
Ai AgentsApache IcebergAuroraAWSAws RdsAzureDatabricksDbtFivetranGCPGoogle BigqueryMcp ServersMs Sql ServerMySQLOraclePostgresPysparkPythonSnowflakeSparkSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Provide Tier 2 hardware and software support for Samsara's IoT products, troubleshoot medium-to-high complexity issues, manage tickets, author knowledge base articles, partner with Engineering and Product teams, and meet SLA goals while supporting customers across hardware, mobile apps, APIs, and cloud services.
Top Skills:
APIsCloudIotMobile ApplicationsSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Handle complex, multi-channel customer inquiries and escalations related to billing, renewals, cancellations, and Samsara products. Mentor teammates, analyze trends, lead cross-functional initiatives, and improve support processes to ensure high customer satisfaction.
Top Skills:
EldmacOSSalesforceServicecloudTelematics SystemsZendesk
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
