Responsible for managing external relationships and cross-functional teams, driving sales and profit in the retail category, and executing business plans and innovation projects.
Job Description
We have an excellent opportunity available for you to grow your career and make a difference at Kraft Heinz!
As the Senior National Account Manager, you will be responsible for managing our external relationship, leading cross-functional teams of internal stakeholders, and growing the business within our core categories. You will be working in partnership with Retail Customers to grow the category and drive our business.
In brief, you will be responsible for:
Qualifications
Professional Attributes
What we offer you
Wellbeing
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
We have an excellent opportunity available for you to grow your career and make a difference at Kraft Heinz!
As the Senior National Account Manager, you will be responsible for managing our external relationship, leading cross-functional teams of internal stakeholders, and growing the business within our core categories. You will be working in partnership with Retail Customers to grow the category and drive our business.
In brief, you will be responsible for:
- Full P&L ownership of a Heinz category within a Retail Customer with key delivery of top-line sales and profit for your category.
- Managing relationships and building long-term partnerships with internal and external stakeholders
- Implementation of Kraft Heinz innovation projects & execution of in-store activation including the selling, negotiation and execution of all new products, concepts and commercial propositions
- Ensure delivery of the Kraft Heinz financial KPIs of sales, profit, availability and forecasting through a joint business plan and collaborative forecasting
- Management of the joint business plan or terms detailing specific objectives, strategies and tactics to deliver the defined business objectives
- Responsible for the forecasting of the accounts utilizing sales data and market intelligence, to provide the business with a timely and accurate financial forecast
Qualifications
- Proven experience in customer relationship management skills are essential, and able to demonstrate the ability and confidence to sell commercial propositions, together with sound negotiation skills
- Proven track record of problem solving as an owner, taking on entrepreneurial challenges, simplifying the complex, and continually demonstrating a sense of urgency
- Interpersonal skills and high personal credibility is required to build relationships between external customers and internal functions to align both requirements and resolve issues (ability to communicate, present and influence). Particular customer centric focus needed to identify opportunities, build and translate activity into executable plans
- Commercial and financial awareness are required along with the judgement, and skill to identify, negate and take commercial decisions, often under pressure
- Highly organised individual with good planning skills and the ability to manage projects across different categories both internal and external via different departmental functions.
- Ideally Bachelor's degree or equivalent
Professional Attributes
- Communication: At Kraft Heinz you'll easily be exposed to senior management, no matter your level. Therefore, it's important you have excellent interpersonal skills and an ability to simplify complex messages and situations.
- Proactive: You're a go getter and self-starter, you're not easily thrown off your game, not even when you get resistance - your resilience means you continue to move onwards and upwards.
- Analytical: We're a very data oriented company and strive to translate complex data into a simple solution with an analytical approach.
- Result driven: We don't only focus on individual results, but always do what's best for the team and company, taking true ownership to go above and beyond to make it happen
- Teamwork: Achieving results is nice, but achieving results with the team is simply the best. As a great teammate, you will sometimes be the leader, sometimes a follower but always working towards the same common goal together with your teammates, with a we not me mindset
- Project Management: You can manage projects well from start to finish. You can spot and solve risks and problems, use resources well, communicate clearly with others, and ensure high standards are met. You can adapt to changes and constantly seek improvement.
What we offer you
- An ambitious employer with an industry-recognised career development pathway
- A meritocratic, pay for performance approach
- A fun, collaborative office culture that celebrates good food and good times with regular events and socials
- An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment
- Flexible and hybrid working approach, including ability to work from abroad
- Family-friendly; market leading parental leave benefits & sponsored nursery scheme
- Employee discount on Heinz products!
Wellbeing
- Private medical cover & Digital GP
- Comprehensive Life Assurance & Group Income Protection
- Exclusive gym discounts & cycle to work scheme
- Premium membership to Calm App
- A variety of amazing sports teams & clubs!
- 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast)
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
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