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Perk

Senior MICE Specialist - US

Posted Yesterday
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Hybrid
Chicago, IL
64K-75K Annually
Senior level
Hybrid
Chicago, IL
64K-75K Annually
Senior level
The Senior MICE Specialist will enhance Perk's Meetings & Events division, manage projects for SMB clients, propose solutions, and foster client relationships while working closely with sales teams.
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About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

About the Role

Perk is growing its Meetings & Events division and is seeking a Senior Meetings & Events (MICE) Specialist to lead and enhance our offerings for SMB and mid-size clients. This role combines commercial ownership with strategic influence, sitting at the intersection of our sales and account teams. You’ll have the chance to define how Perk Events delivers MICE solutions across a varied client portfolio. If you have experience managing multiple travel or event accounts and are looking for more autonomy and a broader strategic impact, this role could be an exciting next step.

What you’ll do

  • Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams.

  • The Senior MICE Specialist will be responsible for managing predominantly mid-scale projects and moderate-yielding opportunities, with a primary focus, but not limited to, supporting SMB and mid-size Perks accounts globally.

  • Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation and contract sign-off, including site inspections where appropriate.

  • Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner;

  • Supporting sales conversations in conjunction with Sales Executives and Account Managers for discovery purposes and helping potential customers understand our services;

  • Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities;

  • Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;

  • Processing responses to clients within the companies agreed service level agreements;

  • To be aware of and act in accordance with all Company Quality Standard and Procedures;

  • To actively get involved in the process operated by the company and make suggestions on possible improvements;

  • To maximise on every opportunity, generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability;

What We’re Looking For

  • 1-3+ years events expertise: having worked in a structured M&E or MICE environment - ideally within a travel management company or corporate travel agency - you are highly comfortable handling complex, high-value programmes at scale.

  • A good knowledge of venue and event destinations across the globe and NAM;

  • Exceptional communication skills, with the ability to articulate clearly and professionally across internal teams and client interactions.

  • Highly organized, capable of managing multiple priorities and delivering results under tight deadlines.

  • Professional and courteous telephone manner, building strong relationships with clients and suppliers.

  • Proven negotiation skills, confident in securing competitive rates and terms with suppliers.

  • Positive, adaptable, and collaborative, contributing effectively as a proactive team player.

Nice to haves:

  • Experience working with a MICE booking tool such as Cvent

  • Solid knowledge of event venues/hotels and destinations worldwide

What we offer:

  • Receive competitive compensation and equity ownership in Perk

  • Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays

  • Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan

  • Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date

  • Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans

  • Plan for your future with our 401(k) plan with company matching contributions

  • Care for your furry friends through partner discounts on pet insurance

  • Join our unforgettable Perk events, including our spectacular annual summer party

  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones

  • Focus on your family with 12-16 weeks’ paid parental leave

  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes

  • Broaden your horizons with up to 20 "Work from Anywhere" days per year

  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

  • Let us help you move to one of our hubs with relocation support


Compensation:

Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $64000 - $75,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Top Skills

Cvent
HQ

Perk Boston, Massachusetts, USA Office

Perk Global Headquarters - Boston Office

Our Boston office is located in Copley Square (a.k.a. Back Bay). The office is easily accessible via the T, bus, or commuter rail and is surrounded by some of Boston's top shopping and restaurants.

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