Senior Marketing Operations Manager

Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

We’re growing quickly, and our Marketing team is central to driving that growth. To support our next phase of scale, we’re hiring a Senior Marketing Operations Manager to help us refine, optimize, and scale how we go to market.

As Deepgram’s Senior Marketing Operations Manager, you’ll be the connective tissue between our marketing technology, data, and strategy. Reporting to the Director of Marketing Operations, you’ll manage our marketing tech stack, own several key vendor relationships, and serve as a strategic and hands-on partner to our Marketing, Sales, and Product teams.

You’ll advise on best practices, manage the operational details that make campaigns successful, and take ownership of the marketing operations roadmap. The ideal candidate thrives at the intersection of systems, data, and strategy — ensuring the engine behind Deepgram’s go-to-market motion runs efficiently and scales effectively.

• Own Deepgram’s marketing tech stack, including HubSpot, Salesforce, Segment, and related tools.

• Oversee vendor relationships and evaluate new technologies that improve our go-to-market efficiency.

• Partner cross-functionally with Sales, Product, Customer Success, and Finance to connect marketing performance with pipeline, revenue, and product usage insights.

• Advise the Marketing team on campaign planning, process optimization, and operational best practices.

• Lead initial strategic projects such as:

  • Establishing Account-Based Marketing (ABM) infrastructure and processes.

  • Creating company-wide email governance and deliverability standards.

  • Building improved attribution and performance reporting that ties spend to pipeline.

• Collaborate with Product, Sales, and RevOps teams to connect product-led growth (PLG) and sales-led growth (SLG) funnel data for unified visibility.

• Drive continuous improvement by identifying automation opportunities that make marketing more effective and scalable.

• Enjoy turning complexity into scalable, elegant systems.

• Balance strategic thinking with hands-on execution.

• Value autonomy and accountability in a fast-paced environment.

• Love collaborating across teams to make marketing smarter and more data-driven.

• 5+ years of experience in Marketing Operations, Revenue Operations, or other Go-To-Market Operations roles

• Hands-on expertise with HubSpot, Salesforce, and campaign automation tools.

• Proven experience managing both PLG and SLG funnels, including lead scoring, lifecycle tracking, and attribution.

• Strong analytical mindset with experience building reports and dashboards to measure campaign effectiveness and ROI.

• Demonstrated ability to work cross-functionally with Marketing, Sales, Customer Success, Product, and Finance stakeholders.

• Excellent project management skills with a bias for action and operational rigor.

• Experience with attribution tools (Dreamdata, HockeyStack, etc)

• Experience with AI automation or workflow orchestration platforms (n8n, AirOps, Clay, etc).

• Understanding of basic HTML, CSS, and SQL.

• Medical, dental, vision benefits

• Annual wellness stipend

• Mental health support

• Life, STD, LTD Income Insurance Plans

• Unlimited PTO

• Generous paid parental leave

• Flexible schedule

• 12 Paid US company holidays

• Quarterly personal productivity stipend

• One-time stipend for home office upgrades

• 401(k) plan with company match

• Tax Savings Programs

• Learning / Education stipend

• Participation in talks and conferences

• Employee Resource Groups

• AI enablement workshops / sessions

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.