Marketing Operations Lead

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 500+ customers in 50+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

We’re a $100M ARR SaaS company scaling fast — and we know that world-class marketing operations are the backbone of high-growth GTM teams. We’ve invested in a powerful stack (Salesforce, Marketo, Gong, Metadata, LeanData) and now we’re looking for a Marketing Operations Lead to take it to the next level.

This is a rare opportunity to be both strategist and builder: designing the frameworks that fuel growth, while also rolling up your sleeves to connect systems, automate workflows, and unlock signals that drive revenue. If you’re a systems thinker who loves building scalable marketing infrastructure, this role is for you.

• Manage and optimize the marketing technology stack — primarily Marketo, as well as other integrated tools — and evaluate new technologies and make recommendations for adoption

• Develop, implement, and refine processes to improve efficiency, scalability, and performance across marketing and sales

• Manage the lead lifecycle process and systems, from lead capture to routing, scoring, and nurturing

• Support the execution of marketing campaigns, including email marketing, landing page creation, and lead generation initiatives

• Oversee data integrity, segmentation, and compliance within marketing systems

• Develop and maintain dashboards and reports to track key marketing metrics, campaign performance, and ROI

• 5-9 years of experience in marketing operations roles, preferably in a B2B SaaS or technology environment. Experience leading or managing contractors, vendors, or small teams are nice to have.

• Deep expertise in Marketo and Salesforce, tech stack, strong familiarity with Metadata, LeanData, and Gong, and experience with leveraging GTM AI and automation tools to streamline workflows across the sales and marketing.

• Strong analytical mindset with a track record of building attribution, routing, and lead scoring models.

• A true systems thinker with the ability to translate GTM needs into architecture and implementation.

• Excellent communicator who thrives in cross-functional environments.

$175,000 - $220,000

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected].