Senior Manager, UX

WHO WE ARE

ActBlue is a nonprofit organization that creates cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every team member is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

As a Senior UX Manager, you will lead and mentor a team of UX designers while setting the strategic direction for user experience across complex, cross-functional initiatives. You will oversee end-to-end design efforts in collaboration with UX Research, Product Management, Engineering, and internal stakeholders, ensuring the delivery of cohesive and user-centered products and services. Your work will focus on shaping the user journey within your product area, driving design excellence, operational efficiency, and alignment with business goals.

WHAT YOU WILL DO

• Provide leadership and mentorship to UX designers, fostering a culture of design excellence, collaboration, and innovation
• Guide your team through changes and uncertainties while keeping them motivated and aligned
• Define and communicate a cohesive design strategy that aligns with company objectives, ensuring a seamless and consistent user experience across an interconnected suite of products
• Maintain strong cross-functional partnerships with Product, Engineering, Customer Success, and Marketing leaders to align UX strategy with business goals and user needs
• Champion research-driven design practices, ensuring that insights and data are meaningfully integrated into product decisions and design iterations at every stage of development
• Establish and uphold scalable design principles, processes, and standards to drive consistency and quality across all product experiences
• Lead design planning and execution for complex, cross-product user journeys, offering hands-on guidance to designers navigating ambiguity and high-impact problem spaces
• Facilitate strategic design reviews and critiques, promoting a feedback-rich culture
• Steer the evolution and governance of the Design System, ensuring it remains robust, scalable, and consistently implemented across the product landscape
• Advocate for UX at the senior leadership level, communicating the value and impact of user-centered design while influencing broader business and product strategy

WHAT YOU BRING

• 8+ years of experience in UX/product design, with at least 2+ years leading and mentoring other designers in a fast-paced, cross-functional product environment with direct product design experience, not only visual design
• Deep experience mentoring leaders and supporting UX managers and senior team members
• Demonstrated ability to drive user-centered design strategy across complex product ecosystems, balancing business objectives with user needs
• Strong systems thinking and experience shaping cohesive experiences across multiple touchpoints and product surfaces
• Expertise in establishing and scaling design processes, quality standards, and reusable patterns within growing product organizations and being a champion for the practice of UX design and raising the profile of the team internally and externally
• Hands-on experience implementing comprehensive design systems, balancing consistency, flexibility, and efficiency
• Skilled communicator and storyteller with the ability to influence stakeholders and advocate for design excellence at multiple levels of the organization through strong case study presentation skills
• Extreme comfort with leading a team through uncertainty and ambiguity and setting teams up for maximum success in the face of frequent change
• Has a high level of skill in managing UX teams to strategy-aligned outcomes and can be a strong internal champion for strategic imperatives as established primarily by our CEO and executive leadership team 

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Washington D.C.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details:

Salary Range: $191,679 - $216,566 - $241,452

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out-of-pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

UNION INFORMATION

This is a supervisory position and therefore is not covered by a collective bargaining agreement. Certain employees who report to this position may be covered by a collective bargaining agreement.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email [email protected].