Senior Manager, Technical Project Management

About Definitive Healthcare :
At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people-paving the way for smarter decisions and greater impact.
We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.
We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
Overview
Our Technical Project Management team serves as the connective tissue between Product, Engineering, and Customer Success. We are accountable for the full product development lifecycle and help deliver high-quality products that enable value for all downstream users.
We are seeking a Senior Technical Project Manager to join our growing team. This player-coach role combines hands-on technical project management with leadership responsibilities, including supervising a small team of 2-3 Technical Project Managers. The ideal candidate will be a strategic thinker, a strong executor, and a mentor who drives delivery excellence and process improvement across our globally distributed teams.
Key Responsibilities
Project Leadership & Execution

• Lead end- to- end technical project management for healthcare and life sciences data and analytics products.

• Collaborate with cross-functional teams to define scope, goals, and deliverables.

• Create detailed project plans and release strategies aligned with business priorities.

• Ensure and mature agile development and technical project management practices a s well as coach teams on process improvements when necessary.

• S upport day-to-day project development team activities.

• Track progress, unblock issues, and provide project, program and executive -level insights on project status.

Team Management & Coaching (LMA - Lead, Manage, and Hold Accountable)

• Supervise and mentor 2-3 Technical Project Managers.

• Establish and refine project management standards, templates, and best practices.

• Conduct regular check-ins, performance reviews, and development planning.

• Foster a culture of accountability, ownership, and continuous improvement.

Tool Administration & Enhancement

• Administer and optimize Jira workflows, boards, and configurations.

• Enhance Jira usage across teams, including custom fields, automation, and reporting.

• Support and improve Tempo time tracking integration within Jira.

Governance & Standards

• Define and enforce delivery governance across projects and teams.

• Develop and maintain standardized processes for project tracking, reporting, and documentation.

• Ensure consistent application of agile methodologies and technical project management practices.

• Contribute to software labor capitalization efforts by tracking and documenting qualifying work.

Resource Management

• Support leadership in assessing development team capacity and projecting future resource needs.

• Coordinate with product and engineering leadership to ensure availability of necessary resources.

Communication & Collaboration

• Facilitate communication across teams to ensure clarity on objectives and timelines.

• Create tailored reporting (including executive dashboards) for different stakeholder audiences.

• Collaborate with stakeholders to gather requirements and provide regular updates .

Risk Management

• Identify potential risks and challenges in project execution.

• Develop and implement mitigation strategies to ensure successful delivery.

Culture Development

• Foster a high-performing, collaborative culture within Product and Engineering.

• Champion process rigor and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Computer Science , Engineering, or a related technical field required ; Master's degree preferred.

• 8 + years of experience in technical project management, including 2+ years in a people management role.

• Certifications such as PMP, Agile Scrum Master, and /or equivalent related certifications are strongly desired .

• Strong proficiency in Atlassian tools, especially Jira (admin experience required ).

• Experience with Tempo time tracking module preferred.

• Familiarity with software labor capitalization is a plus.

• Deep understanding of agile development frameworks and product/engineering operations.

• Strong writing and communication skills, with the ability to translate strategy into execution and concisely communicate project and program status .

• Proven e xperience managing projects related to software engineering, data science, data engineering, and other te chnical projects .

• It is preferred that the candidate has software development experience and has a strong understanding of the software development life-cycle and DevSecOps .

• Results-driven, self-motivated , flexible, customer-focused, and comfortable navigating ambiguity.

Why we love Definitive, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:
"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note : All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to [email protected] to confirm your status in the application process.