Senior Manager of Software Engineering

Job Description
When you mentor and advise multiple technical teams and advance financial technologies, it's a significant challenge with substantial impact. You are made for this.
As a Senior Lead Software Engineer at JPMorgan Chase, within the Consumer & Community Banking API Marketplace team, you will play a pivotal role in an agile team dedicated to building, enhancing, and delivering the API Platform that empowers our API developers. We are seeking engineers with a broad technical perspective and a passion for solving complex challenges across multiple disciplines. In this role, you will manage end-to-end problem-solving, advocate for effective solutions across diverse technology stacks, and help drive meaningful business value for our customers through robust API offerings.
Job responsibilities• Provide overall direction, oversight, and coaching for a team of entry-level to senior software engineers working on end-to-end problems for the API platform of Consumer and Community Banking• Be accountable for decisions that influence team resources, budget, tactical operations, and the execution and implementation of processes and procedures• Ensure successful collaboration across teams and stakeholders• Identify and mitigate issues to execute a book of work, escalating issues as necessary• Provide input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team• Create a culture of diversity, opportunity, inclusion, and respect for team members, and prioritize diverse representation
Required qualifications, capabilities, and skills• Formal training or certification in software engineering concepts and 5+ years of applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical challenges within your domain of expertise• Hands-on programming/application development experience utilizing Java, Spring Boot, REST, Microservices, RDBMS and NoSQL databases, Cloud Native, Agile, DevOps, and TDD• Recent experience with a cloud platform such as AWS, and utilization of container technologies such as Docker and Kubernetes• Prior experience in building or using API Platforms, with deep expertise in one or more areas of the end-to-end API stack, including cloud connectivity, network diagnosis, resilient systems, API security, authentication/authorization, API gateways, and API design spanning specification, standards, documentation, and governance.• Ability to guide and coach teams on approaches to achieve goals aligned with strategic initiatives• Experience with hiring, developing, and recognizing talent• In-depth knowledge of the services industry and its IT systems• Practical cloud native experience• Experience in Computer Science, Engineering, Mathematics, or a related field, with expertise in technology disciplines
Preferred Qualifications, Capabilities, and Skills

• Demonstrated expertise in networking and connectivity, including diagnosing network latency issues, understanding DNS behavior, cloud connectivity, and content delivery networks (CDNs).
• Strong proficiency in API security, covering transport-level security, payload encryption, signature algorithms, certificate management, OAuth, and DDoS protection.
• Proven experience designing highly scalable and resilient software systems on public cloud platforms (e.g., AWS), applying industry-standard resiliency principles and best practices.
• In-depth knowledge of API developer specifications, standards, and documentation, with a track record of promoting and implementing best practices at scale.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.