Head of Product & Technology Communications

StubHub, the world's leading ticket marketplace, is seeking a dynamic, strategic, and innovative leader to join our team as Head of Product & Technology Communications for StubHub in North America. In this pivotal role, you will drive StubHub's external communications strategy across traditional media, digital platforms, and social media channels, enhancing brand visibility, managing reputation, and effectively promoting our consumer products and experiences globally

Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA

What You'll Do: 

• Develop and execute strategic communication plans to build brand awareness, enhance reputation, and support product launches and company initiatives at StubHub.
• Oversee consumer media relations, fostering and maintaining relationships with top-tier media outlets and influential figures to secure impactful coverage.
• Direct product communications, collaborating closely with the product team to craft compelling narratives and messaging for new and existing products.
• Manage crisis communications proactively, addressing challenges effectively to maintain consumer trust and uphold StubHub's brand integrity.
• Mentor and develop a high-performing communications team, fostering a culture of creativity, accountability, and professional development.

Who You Are: 

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field; Master’s degree preferred.
• Minimum of 10+ years of relevant experience in consumer media, social media, or product communications, with at least 5 years in a leadership capacity.
• Proven track record of developing and executing successful media, social media campaigns, and product communication strategies, preferably within consumer technology sector.
• Exceptional media relations skills, with an established network in consumer-focused media.
• Strong understanding of digital media trends, social media platforms, analytics, and emerging technologies.
• Excellent written, verbal, and interpersonal communication skills.
• Proven ability to lead and inspire teams, manage multiple projects simultaneously, and thrive in a fast-paced environment.

What We Offer: 

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. 
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. 
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. 
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.