Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.
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Wood Mackenzie Values
- Inclusive – we succeed together
- Trusting – we choose to trust each other
- Customer committed – we put customers at the heart of our decisions
- Future Focused – we accelerate change
- Curious – we turn knowledge into action
Role Purpose
We’re looking for a seasoned and strategic Senior Manager – Product Specialist to lead our expanding global Power & Renewables (P&R) Product Specialist team. This high-impact, player-coach role sits at the heart of our customer engagement strategy, where deep product expertise meets customer outcomes and commercial growth.
Based in Boston, you’ll manage and mentor a global team that serves as trusted advisors to our clients, helping them unlock the full value of Wood Mackenzie’s market-leading P&R research and analytics. Your team will work closely with customers to understand their workflows and challenges, delivering high-value training, product demonstrations, and tailored support that drives adoption, satisfaction, and commercial success.
As a leader, you’ll coach and develop talent, track performance, and ensure the team is aligned to strategic goals. You’ll also play a customer-facing role, engaging directly with top-tier energy and commodity firms to elevate their experience and maximize the impact of our solutions.
This is a unique opportunity to shape the customer journey and make a direct contribution to the global energy transition, while building and leading a world-class team of product specialists.
Main Responsibilities:
Drive Team Performance: Ensure the Power & Renewables (P&R) Product Specialist team meets Customer Organisation (CO) targets by tracking performance, measuring effectiveness, and implementing continuous improvement strategies.
Develop Deep Product Expertise: Foster a culture of learning and growth by ensuring every team member builds comprehensive knowledge of P&R products and product roadmaps. Collaborate with Learning & Development (L&D) to design and implement structured learning plans.
Maximize Commercial Impact: Partner closely with Customer Success Managers (CSMs) and Account Managers to position P&R products effectively, helping customers connect product capabilities to their specific workflows and challenges.
Influence Product Strategy: Strengthen collaboration between the Product Specialist team and P&R Product Owners to shape the product roadmap by leveraging customer feedback, on-the-ground insights, and domain expertise.
Enhance Customer Support Content: Collaborate with the WoodMac Learn manager to develop, maintain, and optimise P&R-related content on the Customer Support Platform and WoodMac Learn.
Manage Team Budget: Oversee travel and expenses (T&E) for the global P&R Product Specialist team, ensuring cost-effective use of resources aligned with business priorities.
Contribute to Leadership Initiatives: Actively contribute to organisation-wide initiatives, leading cross-functional projects, and delivering quarterly team performance insights.
Collaborate Across Specialist Teams: Work in partnership with leaders from the Upstream, Commodities, and WoodMac Learn teams to coordinate resource planning, share best practices, and align deliverables across the global Product Specialist function.
About You
You bring deep domain expertise in the Power & Renewables (P&R) sector and ideally have hands-on experience with Wood Mackenzie’s short- and long-term P&R products. Your insights into industry trends, customer workflows, and market dynamics enable you to speak the language of our clients and drive value through product engagement.
You’re a natural experience leader, whether you've formally managed a team or coached others in a mentoring capacity. You’re eager to further develop your leadership capabilities and are energised by the opportunity to shape and grow a high-performing global team.
Your colleagues recognise your passion for developing people, fostering a diverse and inclusive culture where individuals thrive, collaborate, and consistently deliver high-quality outcomes.
You’re an exceptional communicator, skilled at navigating conversations with direct reports and senior stakeholders alike. You excel at building strong cross-functional relationships and know how to influence and align teams across all levels of the organization.
You understand that global collaboration requires cultural awareness and empathy. You value different perspectives and see diversity of thought and experience as a driver of innovation and success.
Analytical and commercially minded, you leverage data and insight to inform decision-making and shape strategy. You're equally passionate about driving operational excellence and setting high standards that inspire those around you.
Comfortable with ambiguity and change, you’re always looking for better ways of working by championing continuous improvement, innovation, and impact.
Your prior experience in the P&R sector has given you a strong foundation, and you're excited to apply that knowledge in a role that blends leadership, customer outcomes, and strategic influence.
Ready to Make an Impact?
If you’re passionate about leading a global team that creates value for customers, influences product direction, and helps industries transform, we want to hear from you.
Equal Opportunities
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov
If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
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