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ClassPass

Senior Manager, Product Design & UX, Classpass

Posted Yesterday
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Remote
Hiring Remotely in United States
186K-250K
Senior level
Remote
Hiring Remotely in United States
186K-250K
Senior level
Manage and mentor a team of product designers while leading design initiatives for ClassPass. Collaborate closely with cross-functional teams to enhance user experiences and drive business impact.
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At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the Role

We believe in making wellness more accessible, and design is central to achieving that mission. We’re looking for a passionate and experienced Senior Design Manager to join our US-based team and help lead the next chapter of ClassPass growth.

This role is ideal for someone who thrives at the intersection of strategic oversight and hands-on design work. You’ll manage a small, high-performing team of product designers at ClassPass, leading initiatives that span both our consumer and business experiences. This role reports directly to the Director of Product Design and collaborate closely with cross-functional partners across Product, Engineering, Marketing, and Research.

Who You Are

You bring a high bar for craft, a proven track record of creating best-in-class consumer experiences. You’re passionate about coaching designers to deliver their best work and thrive on solving complex user—and business problems. When needed, you're not afraid to dive into the details and roll up your sleeves. You’ve led teams of high-performing designers and are adept at driving clarity and focus in a fast-paced environment.

We’re looking for someone who is hands-on, ensuring your team produces exceptional work that impacts the wellbeing of customers globally, helping ClassPass fulfill its mission of “every life fully lived.”

Responsibilities
  • Manage and mentor a growing team of product designers, guiding their career growth, craft development, and day-to-day contributions.
  • Collaborate closely with Product, Engineering, and Marketing teams to define and execute a long-term, ambitious vision for ClassPass—shaping strategy and roadmaps that drive user growth and business impact.
  • Lead by example through hands-on design work, delivering best-in-class experiences across high-impact projects, ensuring top-quality execution and user-centered design at every stage.
  • Represent ClassPass Design in cross-functional forums, advocating for the customer and ensuring their needs are at the forefront.
  • Foster a culture of critique, collaboration, and iteration within your team and across the broader design organization.
  • Contribute to the ongoing evolution of our design systems, processes, and practices in partnership with the design leadership team.
  • Ensure consistency in design quality and execution across all ClassPass work streams, raising our standards of excellence.
Qualifications
  • 8–10 years of product design experience, with 1-3+ years managing designers.
  • A portfolio showcasing high-craft consumer experiences, from concept to shipped product.
  • Demonstrated success designing and shipping features in high-scale consumer environments.
  • Mastery of Figma and a strong understanding of modern UX and visual design best practices.
  • Clear, compelling communicator who can drive alignment and momentum across disciplines.
  • Experience with A/B testing and experimentation frameworks is a plus.
Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $185,500 to $250,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

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