Senior Manager, Pfizer Patient Services (PPS) Insights & Analytics, Data Governance & Insights Enablement

Role Summary
The Pfizer Patient Services (PPS) Insights & Analytics team harnesses the power of data to drive robust analytics and insight development to inform Pfizer's most critical business questions. The PPS Insights and Analytics team's rigorous analytical expertise is dependent on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts come from diverse backgrounds and experiences, including data science, digital analytics, finance, market research, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer, as a data-driven organization.
The Senior Manager, Data Governance & Insights Enablement reports to Director - Data Governance & Insights Enablement within PPS Insights & Analytics, accountable for establishing and sustaining a robust data governance foundation that enables trusted, compliant, and decision-ready patient services analytics across the enterprise.
Role Responsibilities
This role serves as one of the resources responsible for PPS data governance, including metric definitions, business rules, data quality controls, access guardrails, and cross-enterprise alignment with Digital, Legal, Compliance, and external data partners. The Senior Manager will address any fragmentation in data ownership, inconsistent measurements across brands, and manual data remediation by building scalable governance processes that support standardized reporting, advanced analytics, and end-to-end patient journey measurement.
Enterprise Data Governance Leadership

• Manage operationalization of a formal PPS data governance framework, defining clear ownership, stewardship, and decision rights across data domains, brands, and business units.
• Manage the maintenance of standardized business rules, metric definitions, and KPI frameworks to ensure consistency of patient services measurement across Specialty Care, Oncology, and Primary Care.
• Support the Director in accountability for PPS data governance decisions, escalation paths, and governance forums.

Data Quality, Controls & Compliance

• Manage and enforce data quality standards, validation rules, and QCx` processes to prevent data integrity issues.
• Partner with Legal, Compliance, Privacy, and Digital to establish clear data access guardrails, usage policies, and approval workflows.
• Manage development of SOPs and training related to data access, reporting, and analytics.

Data Architecture & Aggregation Enablement

• Partner with Digital and data architecture teams to support a fit-for-purpose data aggregation and reporting ecosystem.
• Manage governance requirements for vendor platforms, data feeds, and analytics solutions.
• Reduce manual data cleansing through upstream standardization and automation & establish economies of scale.

Vendor & External Partner Oversight

• Help manage governance expectations for external data partners and vendors.
• Evaluate vendor data quality, adherence to business rules, and delivery against governance standards.
• Manage RFPs, contract language, and SLAs related to data quality and transparency.

Insights Enablement & Leadership Partnership

• Partner with PPS Insights & Analytics leaders to ensure governance enables timely insight generation.
• Facilitate leadership discussions by clarifying metric meaning, interpretation, and limitations.
• Maintain comprehensive, and detailed, data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time.
• Proactively work across the enterprise to push novel analytic methodologies, co-create solutions and oversee implementation of solutions with stakeholders
• Identify efficiencies and future-forward ways to accelerate the timeliness of analytics / insights delivery, reducing spending.
• Work with and empower a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support for each BU - at scale.

Basic Qualifications

• 5+ years' experience in Biopharma, analytics, strategic consulting, business, or related area
• Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, syndicated claims data, Copay claims
• Prior experience with the operational monitoring and impact assessment of patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub / Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
• Demonstrated analytical capabilities and critical thinking skills
• Strong project management and organizational skills with cross-functional teams of diverse colleagues;
• Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
• Demonstrated expertise in data governance, business rules, and data quality management.

Other Job Details:

• Last Date to Apply for Job: June 29th, 2026.
• Position is hybrid and will require to work 2 to 3 days a week from site
• Not eligible for relocation package

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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