Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
As a Senior Manager, FP&A, you will lead Zocdoc’s financial reporting, systems, and consolidations, using financial insights to inform executives and drive decision-making across the company. You’ll translate complex financial data into clear, actionable recommendations, and build scalable processes that improve accuracy, timeliness, and executive readiness. This role offers an exciting opportunity to shape the financial planning process of the company and play a pivotal role in driving financial performance and long-term success of Zocdoc. We are looking for a leader with systems expertise, exceptional communication skills, and has a passion for driving financial excellence.
You’ll enjoy this role if you are…- A strategic thinker with deep analytical capabilities who turns data into actionable recommendations.
- Collaborative and influential, comfortable partnering across functions and levels to align on priorities.
- Action‑oriented with a bias toward building scalable, automated processes and best practices.
- Highly organized, and enjoy managing multiple projects and priorities simultaneously
- A clear communicator who can distill complex concepts for executive audiences.
- A builder and mentor who elevates Finance talent and fosters continuous improvement.
- Own executive‑ready financial reporting; define the right reporting to support decisions and deliver insights on performance drivers.
- Oversee development of materials for Zocdoc’s board and investors.
- Lead FP&A systems strategy; implement and optimize forecasting and reporting tools.
- Drive process improvement across budgeting and forecasting; reduce manual work through automation and institutionalize best practices.
- Own financial consolidations across the P&L, Balance Sheet, and Cash Flow, centrally managing assumptions and cadence.
- Oversee FP&A support across multiple cost centers to align financial strategy with business objectives.
- Provide strategic guidance on stakeholder communication and cross‑functional partnership.
- Monitor outcomes versus forecasts, highlight risks and opportunities, and drive course corrections.
- Set team direction and prioritization based on evolving business needs.
- Lead ad‑hoc deep‑dive analyses to support strategic initiatives and executive priorities.
- Mentor and develop Finance talent to raise the bar on collaboration and execution.
- 8+ years in FP&A/corporate/strategic finance with a track record of informing strategy in fast‑paced environments.
- 5+ years leading FP&A teams or comparable leadership experience.
- Proven stakeholder management and ability to guide teams through complex analytical challenges.
- Expertise in financial modeling and reporting with advanced Excel proficiency.
- Exceptional communication and executive presentation skills.
- Strategic mindset with strong problem solving and consistent delivery.
- Demonstrated success selecting and implementing FP&A systems; Planful (or similar) experience is a plus.
- Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus.
- NYC
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation(if salaried) / Competitive PTO (if hourly)
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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