Senior Manager - Digital Applications

Senior Manager - Digitial Solutions

Location: Orange, CT or Boston, MA

Work Type: Office

Reporting to: Sr Director - IT Digitial Solutions

The base salary range for this position is dependent upon experience and location, ranging from $144,000 to $189,000 plus bonus

About the Job:

Are you ready to lead the future of digital transformation and engineering excellence? As the Sr. Manager, Digital Solutions, you will be at the forefront of innovation, driving the development of cutting-edge digital platforms and software solutions for Avangrid’s internal and external customers. This role combines strategic leadership, technical expertise, and operational excellence to shape the future of secure, AI-driven software and digital operations.

Why This Role Is Exciting:

• Lead industry-defining change by transformation customer experience and digital capabilities within the Energy & Utility industry
• Harness the power of AI to revolutionize the software development process, reducing bottlenecks and boosting delivery speed.
• Collaborate with subject matter experts, business leaders, and key customers to drive strategic initiatives that deliver real-world impact.
• Foster a high-performing team that thrives on innovation, agility, and continuous improvement.

Key Responsibilities:

Technology Strategy and Vision:

• Lead the strategic direction for engineering and digital operations, ensuring alignment with business goals and technological advancements.
• Develop and maintain a product and technology roadmap in collaboration with stakeholders, focusing on enhancing user experiences and operational efficiency.

Technical Leadership and Excellence:

• Provide expert guidance on engineering best practices, advanced technologies, and emerging trends.
• Oversee the design, development, and implementation of high-quality technology solutions.
• Ensure the successful launch and ongoing optimization of technology products from ideation through implementation.

Operational Excellence:

• Enhance the reliability and performance of digital platforms through proactive monitoring, automation, and instrumentation.
• Lead efforts to reduce technical debt, improve system stability, and ensure operational readiness for peak seasons.
• Implement and enforce best practices in project delivery, quality control, and safety.

Collaboration and Stakeholder Management:

• Partner with business and technology stakeholders to understand requirements, prioritize initiatives, and deliver impactful solutions.
• Maintain strong relationships with internal stakeholders and external consultants to ensure alignment and successful project delivery.
• Serve as the main liaison for design-related updates to core project teams, facilitating effective communication and collaboration.

Project Management and Delivery:

• Coordinate project efforts from conception to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards. Working closely with Digital Products, Customer Journey, UX & Design, Agile delivery and IT organizations.

• Prepare strategic plans for project success and actively manage project communications and documentation.

Innovation and AI Integration:

• Spearhead the delivery of DevSecOps solutions that empower the business, from cutting-edge cloud platforms to seamless GitOps and infrastructure-as-code.
• Lead the integration of AI into the software lifecycle, leveraging AI applications and Large Language Models (LLMs) to boost developer productivity and transform how software is created and deployed.

Qualifications:

• Bachelor’s degree from an accredited college in a related technical discipline, or equivalent experience/combined education, with 15 years or more of professional experience; or 10 years of professional experience with a related Master’s degree in a related technical discipline.
• Minimum 7 to 10 years of experience in a senior engineering or technical leadership role.
• Subject matter expert and technical authority in Digital Transformation disciplines, including customer experience and customer facing systems, production operations, enterprise IT capabilities, and modern IT practices.
• Demonstrated successful experience with leading and managing teams on enterprise-scale technical initiatives.
• Demonstrated experience with Agile DevOps methodologies, practices, and infrastructure.
• Excellent written and verbal communication skills with audience-appropriate translation (technical to non-technical, vice versa, etc.), and demonstrated experience briefing the highest levels of company and customer organizations.
• Demonstrated experience as an expert in software development, leveraging Agile DevOps practices for Continuous Integration/Continuous Development (CI/CD).

Desired Skills:

• Experience with Global & Local organizations and multicultural environment.
• Demonstrated expertise in state-of-the-art Industry technologies, tools, and capabilities.
• Professional credentials and certifications in systems architecture development.
• Experience with cloud migration and hosting, including Platform as a Service (PaaS) and Cloud Service Providers (CSP)
• Experience with app modernization and customer facing digital capabilities
• Strong analytical and problem-solving skills, with the ability to think strategically and translate ideas into actionable plans.
• Ability to build and maintain strong relationships with stakeholders, fostering collaboration and achieving results through others.

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Company:

AVANGRID SERVICE COMPANY

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Job Posting End Date:

May-26-2025