At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Klaviyo is looking for a Senior Manager, Commercial Partner Sales to lead and scale a high-impact team responsible for accelerating agency partnerships that drive customer acquisition and revenue growth. This leader will play a critical role in shaping how Klaviyo engages with and activates its partner ecosystem while enabling a team of Partner Account Managers to build meaningful, high-performing relationships with agency partners.
At Klaviyo, the Partner Sales team prides itself on being marketing and product experts who help partners and customers unlock the full value of our platform. In this role, you will lead a team responsible for managing and growing Klaviyo’s agency partner ecosystem within the Commercial segment. You will oversee team performance, develop talent, and drive initiatives that improve the partner experience while delivering measurable business outcomes.
Scope & Impact- Lead and develop a team of Partner Account Managers responsible for agency partnerships within the Commercial segment
- Drive partner-sourced pipeline and revenue growth through strategic agency relationships
- Partner with leaders across Sales, Marketing, Customer Success, and Product to align partnership initiatives with company growth goals
- Influence the evolution of Klaviyo’s partner engagement strategy and operating model
How You’ll Make a Difference
Lead and Develop a High-Performing Team
- Recruit, mentor, and develop a team of Partner Account Managers
- Establish clear operating rhythms and performance expectations to ensure team success
- Provide strategic coaching to help your team build and grow impactful partner relationships
Drive Partner Revenue and Growth
- Enable your team to activate new agency partners and build strong referral and co-marketing pipelines
- Support co-selling opportunities between partners and Klaviyo sales teams
- Ensure partners effectively communicate Klaviyo’s value and differentiate our platform in the market
Strengthen the Partner Ecosystem & Drive Strategic Initiatives
- Partner with Partner Marketing and Field Marketing to drive pipeline initiatives
- Collaborate with Partner Recruitment to onboard and activate high-potential partners
- Advocate internally for programs and processes that improve the partner experience
- Lead projects that improve the partner engagement model and partner program
- Use data and forecasting to identify growth opportunities and optimize performance
- Contribute ideas and strategies that advance Klaviyo’s partnerships organization and long-term vision
Travel: up to 25% for partner meetings, team collaboration, and industry events.
Who You Are
- 7+ years of experience in partnerships, sales, channel, or account management
- 3+ years of experience managing and developing high-performing teams
- Proven success driving revenue or pipeline through partners
- Strong leadership and coaching skills with a passion for developing others
- Exceptional relationship-building and stakeholder management abilities
- Comfortable operating in a fast-paced, revenue-focused environment
- Strong cross-functional collaborator across Sales, Marketing, Customer Success, Enablement, and Product
- Excellent communication and presentation skills
- Strategic thinker who brings ideas that advance Klaviyo’s culture, mission, and growth
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Klaviyo Boston, Massachusetts, USA Office
We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station. We also have hubs in Denver, London and Sydney.
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