Senior Manager, Commercial & FRM Operations, CARVYKTI

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Multi-Family Sales Enablement

Job Category:

People Leader

All Job Posting Locations:

Albuquerque, New Mexico, United States of America, Albuquerque, New Mexico, United States of America, Anchorage, Alaska, United States, Atlanta, Georgia, United States, Austin, Texas, United States, Baltimore, Maryland, United States, Billings, Montana, United States, Bismarck, North Dakota, United States, Boise, Idaho, United States, Boston, Massachusetts, United States of America, Burlington, Vermont, United States, Charleston, West Virginia, United States, Chicago, Illinois, United States, Columbia, South Carolina, United States, Columbus, Ohio, United States, Dallas, Texas, United States, Denver, Colorado, United States, Des Moines, Iowa, United States, Detroit, Michigan, United States, Hartford, Connecticut, United States, Honolulu, Hawaii, United States, Horsham, Pennsylvania, United States of America, Houston, Texas, United States of America, Indianapolis, Indiana, United States, Jackson, Mississippi, United States {+ 28 more}

Job Description:

Johnson & Johnson is recruiting for a Senior Manager, Commercial & FRM Operations, CARVYKTI.

This is a remote role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. Remote work options may be considered on a case-by-case basis and if approved by the Company.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Position Overview:

The Senior Manager, Commercial & FRM Operations will lead and support two critical CARVYKTI field teams: Field Reimbursement Managers and Cell Therapy Experience Leads. This role is vital for maximizing the productivity of these teams to achieve organizational goals and ensure optimal business results.

Key Responsibilities:

• Serve as Core member of field leadership team

  • Own operational strategy development by proactive engagement with senior leaders and field teams

  • Recommend field operational effectiveness strategies and quality of customer interactions (i.e. benchmarking and ATUs)

  • Analyze market trends, competitive landscape, and growth opportunities to inform decision-making

• Team Leadership and Collaboration:

  • Serve as a liaison between your teams and broader organizational entities such as Sales Leadership, Marketing, Learning & Development, and Compliance

  • Promote a positive culture and high-performance environment within and across field teams

• Performance and Metrics Management:

  • Establish performance metrics and dashboards to track progress and optimize field operations

  • Conduct regular field business planning, quarterly business reviews and other regular field forums for the sharing of vital information across the matrix team

  • Collaborate with SIA team to establish effectiveness benchmarks and measurement

• Training and Development:

  • Lead POA and National Meeting planning for the above-listed field teams

  • Oversee the development and deployment of training programs for field teams, ensuring high-quality performance and customer engagement

  • Collaborate with senior sales leaders to create coaching guides and reports that enhance field staff effectiveness

• Project Management:

  • Lead and manage key strategic projects from conception to execution, ensuring alignment with organizational goals

  • Identify risks and prioritize operational demands based on importance and impact

• Communication:

  • Create and maintain ongoing field communications platform ensuring line of sight to critical upcoming communication events and managing ad hoc communications to optimize field touchpoints

  • Deploy regular communications to teams to ensure regular cadence of communication between home office and field teams

Qualifications:

• A minimum of a bachelor’s degree is required.

• At least five (5) years of  experience in the Pharmaceutical, Biotech, or Medical Device Industry is required

• Experience in field operations supporting reimbursement specialists or therapy leads is a strong plus

• Experience in market research or analytics, marketing or sales leadership is a plus

• Strong analytical and strategic thinking abilities

• Proven capability to engage and influence senior leaders

• Excellent verbal and written communication skills, with a strong proficiency in collaboration

• Familiarity with patient and provider healthcare reimbursement processes is desired

• Ability to travel as necessary (up to 30% of the time).

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$120,000-$207,000

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.