Senior Manager, 3PL Tender Management

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Senior Manager, 3PL Tender Management, is a critical commercial and strategic role responsible for driving profitable growth by leading the end-to-end Request for Proposal (RFP/RFQ/RFI) process for complex, high-value warehousing and logistics opportunities at Iron Mountain. This role serves as the central architect of the proposed solution, ensuring financial integrity and operational feasibility before contract execution.

The successful candidate will combine expert financial modeling skills with deep operational knowledge to translate client requirements into competitive, risk-mitigated, and financially viable logistics solutions.

• RFX Analysis and Strategy: Meticulously analyze all tender documents (RFP/RFQ) to extract operational requirements, commercial terms, and compliance mandates.

• Strategic Pricing: Determine the optimal commercial strategy and pricing approach (e.g., Cost-Plus, Activity-Based Costing, Transactional) to maximize the likelihood of a profitable win, ensuring alignment with organizational margin targets.

• Data Integrity & Risk Mitigation: Conduct rigorous sanity checks on all client-provided quantitative data (demand forecasts, inventory levels, order volumes). Promptly raise clarification queries to mitigate the risk of basing solutions on insufficient or inaccurate data.

• Cross-Functional Leadership: Act as the central project lead, orchestrating input from Operations, Finance, Legal, IT, Sales, and Marketing to develop a unified, cohesive, and compliant proposal.

• Operational Validation: Collaborate with subject matter experts to define detailed resource requirements, including labor, equipment, facility space, and technology (WMS/TMS) capacity.

• Advanced Cost Modeling (PMA Focus): Partner with Finance to develop detailed, transparent cost matrices, validate cost components, and establish the final profitability markup, specifically adhering to strict Proposal Margin Accuracy (PMA) targets.

• SLA Definition: Define and negotiate competitive Service Level Agreements (SLAs) and contractual terms, including inventory shrinkage allowances, that protect the company's financial interests.

• Proposal Generation: Author and deliver high-quality, professional, and persuasive commercial proposals detailing the logistics solution, competitive pricing, and the W&L unique value proposition.

• Negotiation: Lead commercial negotiations on pricing structures, SLAs, and payment schedules to secure optimal contractual terms.

• Implementation Handoff: Execute a formal transition process, providing the designated Implementation Team with detailed operational requirements, the project plan, and SKU migration schedules to ensure a smooth, low-cost transition.

• Continuous Improvement: Conduct comprehensive win/loss analyses post-decision to integrate critical lessons learned into future bid strategies.

• Education: Minimum Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or Finance. An advanced degree (MBA or MS in SCM) is strongly preferred.

• Experience: Minimum of five (5) years of proven experience in bid management, tender management, or solution design specifically within the Third-Party Logistics (3PL) or Supply Chain sector.

• Prerequisite Knowledge: Must demonstrate experience developing and validating granular, complex pricing models across diverse logistics services (warehousing, fulfillment, and multi-modal transportation).

• CSCMP Certified Supply Chain Professional (CSCP)

• APICS Certified in Logistics, Transportation and Distribution (CLTD)

• Proposal Margin Accuracy (PMA): Core measure of financial success.

• Bid Conversion Rate (Win Rate): Effectiveness and quality of proposals against competition.

• Time to Bid Preparation (Cycle Time): Process speed and responsiveness to client deadlines.