Senior IT Project Manager

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

The IT Business Systems organization at Flock develops and maintains our internal SaaS platforms, enabling us to scale efficiently and deliver solutions in a high-growth environment.

We are seeking a Senior IT Project Manager to lead initiatives across the entire GTM domain — partnering with Marketing, Sales, RevOps, Billing to deliver business-critical projects. This role goes beyond project coordination — we’re looking for someone who can own end-to-end project delivery, bring structure to ambiguity, and help our GTM teams adopt new systems and processes at scale. You’ll work across core platforms like Salesforce, DocuSign, and NetSuite, as well as emerging tools for lead routing, sales planning, customer success, and support operations. The ideal candidate will have a proven track record of managing complex, cross-functional IT projects, strong familiarity with GTM workflows, and the ability to align technical execution with business priorities. As a PM supporting GTM, you’ll play a critical role in shaping how Flock scales its revenue and customer-facing functions.

• 6+ years of experience managing IT projects, with at least 3 years in a senior or lead role

• Proven experience leading cross-functional IT implementation, optimization, and/or integration projects on SaaS/cloud-based business systems (e.g., Salesforce, CPQ, Billing, NetSuite, DocuSign)

• Lead cross-functional GTM projects spanning Marketing, Sales, RevOps, Billing.

• Own the end-to-end project lifecycle: scope, planning, requirements, execution, testing, training, and post-launch support.

• Partner with GTM leaders to translate business needs into technical solutions, ensuring alignment and adoption.

• Build repeatable frameworks for project governance, communication cadences, and delivery best practices.

• Identify and manage project risks, trade-offs, and dependencies to keep initiatives on track.

• Help shift the team from tactical delivery to strategic project management that supports scale and long-term growth.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Get up to speed on Flock’s culture, IT project lifecycle, internal systems (e.g., Salesforce, CPQ, NetSuite), and PMO processes.

• Meet key Revenue stakeholders (Sales, Marketing, Legal, Finance) to understand their priorities, current project portfolio, and pain points.

• Review current IT project roadmap, in-flight initiatives, and backlog of requests related to Revenue systems.

• Take ownership of 1-2 smaller Revenue projects.

The First 60 Days

• Take ownership of a mid-sized Revenue-related project; manage scope, communications, and timelines in partnership with IT and impacted business departments.

• Facilitate working sessions to define business requirements, build project plans, and document success criteria.

• Set up project governance cadences (e.g., status reports, risk logs, stakeholder comms) and align cross-functional partners.

90 Days & Beyond

• Lead cross-functional execution of multiple IT projects through build, test, training, and go-live while ensuring stakeholder alignment and measurable outcomes.

• Contribute to scalable PMO practices and tooling to support effective project intake, prioritization, and delivery across the org.

• Continue delivering high-impact projects in the Lead-to-Order space, with a focus on quality, system usability, and business value.

Salary & Equity

In this role, you’ll receive a starting salary between $110,000-132,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

🌴Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.