About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We’re looking for a Senior Technical Program Manager to join LogicMonitors Enterprise Application Team. In this Senior Technical Program Manager role, you will apply technical and program management expertise to lead cross-functional teams and manage key work streams related to the AI, and Enterprise Applications Technology portfolio. The Senior Technical Program Manager will lead both large, cross-division functional teams and projects as well as narrow, strategic projects within the Business Technology team. This position reports into the Director, Enterprise Application and will be based in our Austin office.
Program Leadership:
- Own the end-to-end delivery of complex technical programs involving multiple systems and stakeholders
- Support development and use of consistent project management tools and systems
- Promote the development and implementation of technology roadmaps and strategies
Scope:
- Lead initiatives and projects to integrate and optimize systems across procurement, sales, order management, finance, accounting, reporting, and others
- Manage system roadmap oversight for key systems and partner across technical and business teams to deliver improvements and functionality
Stakeholder Management:
- Collaborate with business leaders, technical teams, and third-party vendors to define requirements, scope, and success metrics
- Develop frameworks for decision making and vet recommendations with senior leadership and key stakeholders
- Communicate program status, risks, and progress to various stakeholders including leadership
Project Execution:
- Develop detailed project plans, manage timelines and resources effectively, mitigate risks, and ensure on-time, on-budget delivery
- Establish and execute a comprehensive communication plan to manage communications among various stakeholders within the organization
- Coordinate and scope projects between multiple teams to align team objectives
- Develop and maintain playbooks, plans, policies, and procedures for all project phases
- Collect and analyze data to inform decision-making and track program performance
- Resolve project related issues that may impact service quality; ensuring that stakeholders’ questions and problems are resolved properly and quickly
Technical Oversight:
- Partner with development teams to ensure architectural alignment, data integrity, and system scalability
- Capture upstream and downstream technical impact and determine technical scope and ownership for delivery (e.g. licensing, versions, compatibility)
- Access functionality and code testing for technical accuracy by relying on QA, to ensure product meets the business requirements
- Work in tandem with development teams to ensure that the visual and interactive elements of a product are seamless and user-friendly
- Implement Agile methodologies, practices and tools to support the management of development cycles
- Enhance team collaboration to deliver high-quality products within tight deadlines
- Bachelor’s degree in Computer Science, Information Systems, Business, related field or equivalent experience
- 8+ years of experience in technical program or project management
- Proven track record of managing system integration projects across ERP, CRM, Workday and other business platforms
- Experience with tools such as Salesforce, Netsuite, Workday similar platforms
- Experience running AI initiatives
- Excellent communication, organizational, and leadership skills
- Ability to earn trust at all levels of the organization
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 9/15/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-SS1 #LI-Hybrid #BI-HybridLogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Top Skills
LogicMonitor Boston, Massachusetts, USA Office
Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration.
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