Senior IT Business Systems Analyst (Valuation Systems)

This Senior IT Business Systems Analyst role at John Hancock / Manulife is with the US Finance technology team. It is a specialized position focusing on actuarial-valuation analysis and initiative delivery. As a liaison between actuaries, policy admin systems, Manulife centralized valuation platform and Data & Reporting stewards.

Office location: Toronto - Canada (preferred) or Boston - USA (alternative)

Work arrangement: Hybrid (3 days in office, 2 days from home). Remote working option is not available.

Position Responsibilities:

• Stakeholder Communication and Prioritization: Engage with various stakeholders to identify, solve problems, and prioritize work effectively.

• Requirements Documentation: Interpret and document business and functional requirements clearly and comprehensively.

• ETL Validation: Conduct hands-on ETL validation across multiple platforms, including Mainframe, Python, Informatica, and SQL Server.

• Feature Enhancements: Implement feature additions for existing policy blocks.

• Policy Admin Understanding: Develop a thorough understanding of the operating models and structures of over six policy admin platforms.

• System Integration: Facilitate the ingestion of new policy admin data into valuation systems.

• Specification Mapping: Create and maintain source-to-target specification mappings for the valuation platform.

• Timely Delivery: Ensure timely delivery of solutions, especially during quarter-end periods.

• Ad-hoc Support: Provide support for data-related issues as they arise.

• Initiative Participation: Actively participate in large, upcoming initiatives.

• Cross-functional Liaison: Serve as a liaison between actuarial, policy admin, and multiple technology teams to ensure smooth communication and project progress.

Required Qualifications:

• Education: Bachelor’s degree.

• Experience: 10-15 years of experience in the financial services industry.

• Analytical Skills: Strong analytical and problem-solving skills, with the ability to apply critical thinking to develop effective solutions.

• Industry Knowledge: Deep understanding of insurance, reinsurance, and valuation functions.

• Technical Skills: Strong knowledge of SQL and proficiency with reporting tools such as Power BI and Qlik. Working knowledge of Mainframe, Python, Informatica, and SQL Server.

• Stakeholder Management: Proven skills in managing stakeholder relationships effectively.

• Agile Experience: Experience in managing and delivering projects within an Agile framework.

• Jira Proficiency: Strong familiarity with Jira, including the ability to translate business and user requirements into Epics, Features, and User Stories.

Preferred Qualifications:

• Industry experience from large financial Organization (s) is highly desired but not a must have.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.