We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior IT Application Specialist who will evaluate, select, and implement AI-driven solutions to design, configure and maintain Geotab's IT application systems. This role leads and shapes the strategic roadmap for complex application portfolios with high autonomy, acts as the primary SME, and mentors team members to raise the team's overall AI and application maturity. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:As a Senior IT Application Specialist your key area of responsibility will be evaluating, selecting, and implementing AI-driven solutions to design, configure, and maintain Geotab's IT application systems, while leading and shaping the strategic roadmap for complex application portfolios with high autonomy. You will need to work closely with business owners, management, and various cross-functional technical teams to manage expectations, troubleshoot issues, and identify improvement opportunities. To be successful in this role you will be a strong team-player with an entrepreneurial mindset, comfortable in a flat organization, possessing excellent verbal and written communication skills, and capable of leading through technical influence to build consensus without formal authority. In addition, the successful candidate will have deep practical expertise across the enterprise technology stack, a proven track record of deploying AI-powered automation in production, and the ability to architect technical strategy from roadmap definition through deployment in ambiguous problem spaces.How you'll make an impact:
Use AI to write, review, and orchestrate code daily using tools such as Claude Code, Codex, OpenCode, and Gemini CLI — expected to demonstrate advanced proficiency
Evaluate and select AI tools, frameworks, and platforms for team adoption, assessing business fit, security, and scalability
Own end-to-end design, planning, execution and testing for projects, enhancements, and break/fix issues across enterprise applications
Build and deploy advanced workflow automations using LLM APIs, orchestration frameworks, and platforms such as GCP Cloud Functions, AWS Lambda, and n8n
Design and implement AI agent skills, tool integrations, and autonomous workflows with production-grade governance
Design, configure, implement and maintain applications and service requirements while researching and establishing best practices
Perform daily health checks to detect issues and minimize downtime, driving automation of health monitoring across the team
Performance tuning by identifying ways to maximize the potential and ensure high availability of applications
Analyze new functionality in application releases to determine how it should be used and identify AI-driven enhancements
Plan, coordinate and test upgrades for enterprise applications, ensuring systems operate correctly in current and future environments
Work closely with business owners to understand business needs, manage expectations, and identify improvement opportunities
Establish relationships with various teams to troubleshoot issues and develop long-term solutions effectively
Identify and resolve highly complex production problems for supported applications using AI-assisted troubleshooting
Lead and ensure in-depth analysis of problems, initiate corrective actions and implement preventative measures
Deploy and manage AIOps monitoring for predictive detection, automated anomaly identification, and AI-driven incident response
Architect technical strategy for critical applications — from roadmap definition through deployment — often in ambiguous problem spaces
Lead problem-solving across the team and adjacent teams, facilitating high-stakes incident response and architectural review sessions
Mentor IT Applications Specialists through knowledge transfer, cross-training, and centralized knowledge management
Create and maintain SOPs, technical documentation, and knowledge base content, leveraging AI for drafting and knowledge retrieval
Provide advice and recommendations to management regarding AI adoption, technology directions, and security policy
Participate in a 24x7 on-call rotating schedule
Post-Secondary Diploma/Degree in Computer Science, Engineering, or a related field (or equivalent experience). Required proficiency using AI to write code with a production portfolio; preferred certifications include Google Cloud Professional Machine Learning Engineer, Google AI Professional, AWS, Linux+, or AIOps platform certifications.
5 - 8 years of experience in technical, functional, and system support of IT applications, cloud platforms (GCP, AWS, Azure), and advanced OS installation/troubleshooting (ChromeOS, Windows, Linux).
At least 3 years of hands-on experience building and deploying AI-powered automation in production environments, with a preferred background in designing AI agent architectures and governance frameworks.
Deep expertise in AI-driven development tools (Claude Code, Codex, OpenCode, Gemini CLI), LLM APIs, and orchestration frameworks (GCP Cloud Functions, AWS Lambda, n8n), alongside strong programming/scripting skills in Python, PowerShell, and Bash.
Advanced knowledge of managing Linux-based environments, SSO methodologies (SAML & LDAPS), Zero Trust Architecture, containerization (Docker), and infrastructure automation.
Practical experience using intelligent monitoring and incident response frameworks such as Prometheus, Grafana, Datadog, Splunk, or similar toolsets.
Excellent verbal and written communication skills, an entrepreneurial mindset, strong critical thinking for validating AI output, and the ability to mentor team members effectively.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
