Senior Instructional Technologist, Sales Practices

The Senior Instructional Technologist, Group Benefits Sales Practices will be accountable for the planning, design, development, implementation, and continuous maintenance of more complex online training courses to support Group Distribution needs. This role will partner closely with the Field Enablement leadership team to conduct online training needs analyses, develop online training solutions, and assess the effectiveness of the solutions. The Senior Instructional Technologist will be responsible for effectively communicating training concepts and results to business partners. He/she will act as a consultant to the Senior Learning Specialists for online training best practices and will ensure that our online training solutions are aligned with technology infrastructure and comply with applicable regulations.

• Manage training projects to ensure proper planning, stakeholder satisfaction, and timely delivery

• Design highly targeted online training deliverables to meet measurable performance objectives

• Evaluate the effectiveness of implemented training solutions to inform future decisions and practices

• Design, develop, and continuously maintain online training needs across Group Benefits Distribution

• Develop SCORM compliant e-learning courses and online presentations/training by utilizing established training expertise and combining the advantages and capabilities of various authoring tools, web development techniques, video/audio production, and the Learning Management System

• Define learning activities and determines appropriate delivery mechanism/media to meet desired performance objectives

• Proficiently design and develop for various online delivery methods, including self-directed learning, simulations, games, and assessments

• Apply training best practices based on adult learning principles to best meet learning needs

• Responsible for understanding the training needs of all field roles as it relates to online training, maintaining an appropriate level of business literacy to be able to substantively contribute to the success of the business need

• Collaborate with Senior Learning Specialists to develop technology-enhanced courses and learning experiences

• Act as a consultant for Senior Learning Specialists and provides direction in their use of rapid e-learning authoring tools and advanced techniques, producing more interactive and engaging learning programs

• Collaborate with IT to ensure online training meets the requirements of network and end-user computing environments

• Stay current with trends in instructional technology and identifies new training approaches, practices, tools, and processes to improve efficiency and effectiveness of training development

You Have:

• Strong working knowledge of training technology software tools, including Articulate360 and Adobe Creative Cloud Pro to develop SCORM compliant courses

• Proficient in the use of coding/scripting languages

• Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, and industry training technologies used to deploy, maintain, and monitor learning

• Best practices in designing, developing, and delivering to a sales organization

• Training evaluation and measurement

• Understanding of corporate IT web server and network requirements

• General knowledge of the employee benefits market

• In-depth knowledge of online training techniques and practices to drive enhanced skills to improve performance

• Strong familiarity with video and audio production (i.e., Premiere, Audition, Adobe After Effects, Camtasia) and learning management systems

• Progressive knowledge of the trends in computer technology, software, techniques, and equipment as it relates to training

• Practical knowledge/work experience in e-learning and blended learning solutions

• Experience editing and publishing audio and video for integration into online training

• Must be a strong collaborator with the ability to organize, prioritize, handle time constraints, and manage shifting priorities

• Bachelor’s degree in Instructional Technology, Educational Technology, Education, Design and Visual Communications, or related field

• Master’s degree in Instructional Technology, Instructional Design, or a related field preferred

• Minimum 5 years’ experience (or equivalent combination of education and work experience) designing and developing training materials (including online courses) for products, systems, and processes in a corporate setting

This position reports to the Manager, Sales Practices, who, in turn, reports to the Head of Field Engagement.

Location:

The work arrangement will be hybrid. The position will be based out of a Guardian Office (3 days per week) in one of the following locations:

• Bethlehem, PA
• Holmdel, NJ
• New York, NY
• Boston, MA

​

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.