Own the architecture, administration, automation, data hygiene, integrations, and strategic evolution of the HubSpot platform. Scope and deliver cross-functional projects, build advanced workflows, manage CRM structures and migrations, support lead scoring and funnel reporting, and maintain Service Hub and subscription workflows. Partner with Sales, Marketing, Customer Success, and Revenue Operations, including HubSpot-to-NetSuite integration initiatives.
Senior HubSpot Administrator
Your Mission
We are looking for a Senior HubSpot Administrator to own the architecture, day-to-day administration, and strategy of our HubSpot instance. This is a highly technical, highly cross-functional role: you will report to the VP of Revenue Operations and partner with Sales, Marketing, and Customer Success/Support to scope, build, QA, and ship HubSpot solutions that directly support revenue growth.
You know HubSpot inside and out — not just the administrative basics, but the technical depth of workflows, triggers, APIs, and data structure that most admins never touch. You are comfortable whiteboarding a workflow architecture and configuring the underlying fields, pipelines, and automations yourself.
Responsibilities
Project Scoping & Delivery
- Act as a primary point of contact for HubSpot-related project requests across Sales, Marketing, Service, and Revenue teams.
- Work with cross-functional stakeholders to translate business requirements into clear technical scopes, timelines, and build plans.
- Independently build, configure, QA, and launch solutions in HubSpot, then communicate final outcomes back to stakeholders.
- Manage multiple concurrent projects, prioritizing based on business impact and Revenue Operations objectives.
HubSpot Architecture & Administration
- Own core HubSpot administration: properties, pipelines, custom objects, permissions, and data hygiene.
- Design and build advanced workflow automation, including multi-branch workflows, custom-coded workflow actions, and complex trigger logic across Sales, Marketing, and Service Hubs.
- Maintain and evolve CRM architecture, ensuring data structure supports scalable reporting and cross-team use cases.
- Lead data migration projects in and out of HubSpot, ensuring data integrity throughout.
- Build, augment, and maintain API integrations between HubSpot and other systems, including NetSuite.
Revenue & Marketing Enablement
- Own or support lead scoring models, lifecycle stage definitions, and funnel reporting to help identify and act on revenue opportunities.
- Partner with Marketing to optimize funnel conversion through better data, automation, and lifecycle management.
- Partner with Support/Service teams to build and maintain helpdesk and ticketing workflows within HubSpot Service Hub.
- Support Revenue Operations in building and maintaining subscription and billing workflows, particularly around HubSpot-to-NetSuite integration.
Qualifications
- 7+ years of hands-on HubSpot administration experience across Sales Hub, Marketing Hub, and Service Hub (helpdesk/ticketing).
- HubSpot certifications such as: Managing HubSpot Account as an Admin, Marketing Hub Software Certification, and Revenue Operations Certification.
- Proven track record scoping, building, and delivering HubSpot projects independently, end-to-end.
- Experience with HubSpot's Revenue tools (subscriptions, billing) strongly preferred.
- Experience integrating HubSpot with NetSuite is a strong plus.
- Deep knowledge of HubSpot fundamentals: custom properties, pipelines, lists, custom objects, permissions, and data hygiene practices.
- Advanced expertise in workflow automation, including complex trigger/branching logic and troubleshooting broken automations.
- Strong understanding of CRM data structure and architecture, with the judgment to design scalable, maintainable systems rather than quick fixes.
- Hands-on experience with API integrations and data migrations (HubSpot API, iPaaS tools, or custom integration builds).
- Working knowledge of lead scoring models, lifecycle stage management, and funnel optimization.
Other Attributes
- Excellent written and verbal communicator — able to explain technical concepts to non-technical stakeholders and present finished work clearly.
- Strong project management instincts; comfortable owning a project from scoping through QA to launch.
- Detail-oriented, with a QA-first mindset before shipping any build to production.
- Self-directed and comfortable working remotely with cross-functional teams across time zones.
Similar Jobs
Fintech • Real Estate • PropTech
Shows homes, hosts open houses, and attends inspections for customers on a flexible schedule. The independent contractor controls availability and workload, receives field-event payments, and does not handle transactions, contracts, or closings. The role requires a state real estate license, exclusive affiliation with Redfin, MLS and Realtor Association membership, appropriate technology, reliable transportation, and travel within the local market.
Top Skills:
GpsLaptopMultiple Listing Service (Mls)Smartphone
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own two enterprise customer pods through the full voice AI agent lifecycle, including design, build, evaluation, monitoring, optimization, and production launch. Manage customer relationships, timelines, and outcomes while partnering with forward-deployed engineers. Build scalable tooling for automated agent evaluation, call analytics, administration, and reliable agentic behavior. Convert customer learnings into platform roadmap improvements and repeatable productized solutions.
Top Skills:
AIAPIsCcaasConversational AiPrompt EngineeringReal-Time Media HandlingServicenowSipVoice Ai
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Provides presales solution leadership for ServiceNow Integrated Risk Management and GRC solutions. Translates customer processes and pain points into configured solution demonstrations, supports sales campaigns, advises customers on risk programs, and collaborates with product and development teams. Maintains solution showcases, shares best practices, analyzes competitors, enables other consultants, and supports marketing events. Requires expertise in risk management, compliance, business continuity, vendor risk, privacy, regulatory requirements, and enterprise environments.
Top Skills:
ArcherGovernance Risk And ComplianceIbm OpenpagesIntegrated Risk ManagementMetricstreamOnetrustServicenow
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
