The Senior HR Account Manager will oversee HR operations, manage client relationships, and handle complex compliance matters, payroll, and employee lifecycle processes.
About Toku
Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.
Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.
To learn more, check our website.
About the role
Toku is searching for a Senior HR Account Manager to support HR operations and partnership for client businesses. As Senior HR Account Manager, you're pivotal to the operational success of the HR team while taking point to manage client relationships, people programs, and complex regulatory matters. Your day-to-day responsibilities will include end-to-end on/off-boarding, payroll, and general HR & operational work.
This is an exciting opportunity to be a foundational team member with a rapidly scaling, global startup. To be successful in this role, you will be a leader and global listener. You are focused on building relationships to create influence through high-impact communication and a principles-first approach to HR.
Responsibilities
- Manage the full breadth of sensitive & complex HR operational matters through the employee life-cycle, including on-boarding, leave & accommodation administration, compliance, payroll, benefits, and off-boarding.
- Partner with Toku Benefits team to drive the US benefits brokerage, implementation, and annual open enrollment processes.
- Process semi-monthly US payroll, benefits, and 401k contributions.
- Help build Toku's PEO HR knowledge center by documenting jurisdictional employment regulation.
- Facilitate employee relations with regular employee check-in’s, including documentation of employee questions, feedback, and sentiment themes.
- Assist with ad hoc special projects as needed.
Requirements
- Experienced with client-facing HR in Employer of Record (EOR) or Professional Employer Organization (PEO).
- 6+ years of experience as an HR Manager, Generalist or Business Partner.
- Deep HR expertise encompassing operations, benefits, payroll, employee relations, and employment law.
- Exceptional leadership, communication, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently to manage multiple projects and workflows.
- Startup experience and cross-functional team experience.
- A hustler mentality, founding a company or building side projects is a plus!
- North America Time Zone
Benefits and Compensation
- Remote-first work culture
- Flexible working hours
- Competitive salary
- Competitive equity
- Apple laptop
Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.
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